Bunches.co.uk Reviews

4.7 Rating 198,037 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,037 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought 2 large bouquets for birthdays. One arrived on requested day. One arrived on day after requested day which was a shame. The bouquets looked half the fullness shown in the photos but maybe they will bloom more over time but I wasn’t impressed”

Helpful Report

Posted 6 months ago

“The flowers were ok, however, did not seem like they were what I ordered, as my neighbour showed them to me, and to me they were nothing like the picture, hoping when the rest flower they will be ok.”

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Posted 6 months ago

“The letterbox wasn't big enough for the letterbox flowers I recently ordered. I don't remember seeing any mention that this might happen on your website when I ordered. Might be a good idea to mention this is a possibility and what a person will have to do if this happens. I found the experience quite stressful when this happened in my case”

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Posted 6 months ago

“The flowers were left at the back of the house next to a door that isn't used. My friend found them several days later after I asked her if she liked. Perhaps a card should be posted when no one is home”

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Posted 6 months ago

“The flowers really weren't how it looked in the image and didn't have that wow factor. Not as many flowers were included.”

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Posted 6 months ago

“The plant arrived which was beautiful, but unfortunately it was left outside the front door, consequently the door is close to the main road, so anyone could have taken it. Fortunately it wasn't taken, but you need to be aware of this”

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Posted 6 months ago

“Used Bunches many times. Ordered 3 bouquets. They always arrive on time. This time were ok but looked rather sparing considering the cost. Sadly, I think my allegiance to Bunches is wavering and it’s time to look at some other providers.”

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Posted 6 months ago

“Used bunches before but expensive now for the number of stems and the arrangement size . Won’t use again sadly but delivered on time”

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Posted 6 months ago

“Your service has always been excellent, we use you often. However I am now ticking 'Good' as recently quite honestly the flowers have not been quite so good . Some look as if they have been packed too hastily, small blooms on Alstromeria broken and rather squashed”

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Posted 6 months ago

“The flowers were delivered ok I was sent a photo and told the roses smelt lovely but… the flowers were very few and it didn’t look like a full bunch”

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Posted 6 months ago

“disappointed with my last order, the daisy like flowers only lasted one day. this is the first time I nave been disappointed because the usually last a long time.”

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Posted 6 months ago

“Considering the cost of the bouquet, I was disappointed with the selection and number of bloom.”

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Posted 6 months ago

“They arrived on time but were obviously old and wouldnt last long. Not good value for money.”

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Posted 6 months ago

“Flowers beautiful and great quality - delivered a day later than arranged delivery date”

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Posted 6 months ago

“Last order was late getting delivered”

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Posted 6 months ago

“Although flowers were lovely they were not in bud as promised”

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Posted 6 months ago

“Ordered birthday present for a friend. It contained bubbly. Courier dropped it over a fence and left no note so was there for a couple of days till I checked on it. Was a bit disappointed with communication.”

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Posted 7 months ago

“Easy to order, prompt delivery, lovely flowers but not as pictured on website.”

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Posted 7 months ago

“Flowers arrived on time and were well protected in a box. Was a little disappointed with e quality of the roses part of the bunch and they only lasted a couple of days before wilting badly. Other flowers in the bunch lasted longer.”

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Posted 7 months ago

“Although recipient said she was pleased with flowers and cake. Looking at photos I was disappointed . The tracking showed that the flowers were posted about 6 days before the delivery date which worried me . In the past I have been more satisfied with the service”

Helpful Report

Posted 7 months ago

Bunches.co.uk is rated 4.7 based on 198,037 reviews