Bunches.co.uk Reviews

4.7 Rating 200,299 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,299 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always use Bunches when I want to send flowers. They are always beautiful fresh flowers, very reliable service and so easy to order. The recipients are always pleased and this makes me happy”

Helpful Report

Posted 5 days ago

“The flowers were for a friend who had recently lost her husband. She was really pleased with them. Delivered when they said they would. A friend I sent the same to a couple of years ago said they lasted several weeks. Always very pleased with service and ease of ordering.”

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Posted 5 days ago

“Easy to order and delivered on time. Have used them for many years and only once had a problem caused by Royal Mail not bunches. But Bunches replaced my gift without question.”

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Posted 5 days ago

“My friend received flowers from Bunches following her operation. She was thrilled with the beautiful blooms. Thank you.”

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Posted 5 days ago

“Lovely flowers”

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Posted 5 days ago

“I ordered a bucket of roses for a friend whose mother had died. They were delivered on time and looked beautiful.”

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Posted 5 days ago

“I have always found the delivery not very good. I know you give a 2 day possibility of delivery but in previous years I have paid for courier delivery which has not arrived at the times I have requested. In your defence I have always been given a refund of my courier costs. This year I thought I would do it differently and try the other option but the flowers arrived very late on the day after I had requested. My daughter always sends me flowers from you and they always arrive at the time requested and as I live on the south coast I would have expected this to be a problem but it appears the problem is in the London area, is there anything you can do about this? I would add I always find your flowers to be very good.”

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Posted 5 days ago

“lovely flowers, promptly delivered!”

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Posted 5 days ago

“i buy them as a gift and the people to recive them as always delighted with them”

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Posted 5 days ago

“Fabulous flowers, as always! My daughter-in-law was thrilled with them. She uses Bunches too! Thank you for excellent service and prompt delivery.”

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Posted 5 days ago

“My granddaughter was delighted with the flowers she received and confirmed they had arrived in good condition. The only problem was that I was sent an email from Bunches' courier confirming the bouquet had been delivered the day before they actually had! This caused me some concern but all was well in the end.”

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Posted 6 days ago

“Easy app to use. Good tracking. Timely delivery”

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Posted 6 days ago

“BEAUTIFUL FLOWERS, DELIVERED ON TIME AT A GREAT PRICE, THANKYOU.”

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Posted 6 days ago

“Bunches repeatedly exceeds all my expectations with each new order. Thank you for being reliable over such a huge distance (25,000 km from NZ)”

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Posted 6 days ago

“Was easy to order and my sister was pleased with her flowers which arrived th right day.”

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Posted 6 days ago

“My friend was very happy with the flowers you sent to her thank you”

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Posted 6 days ago

“Honestly ..? Really underwhelming … amount of flowers for price not really stacking up”

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Posted 6 days ago

Thank for for your review. We're really sorry you're disappointed with your arrangement. Many of our flowers are sent in bud to ensure they stay fresh for longer - once they've had a few days to bloom and open fully, they'll look much more like the photos on our website. All our bouquets are carefully designed with detailed descriptions of what's included available online. If once all flowers have bloomed and you still feel disappointed, please pop us an email over to flowers@bunches.co.uk with the order number and an image if possible. Kind Regards Bunches

Posted 3 days ago

“I LIKE BUNCHES, RELIABLE, HONEST AND HELPFUL. PLEASE KEEP UP THE GOOD WORK1”

Helpful Report

Posted 6 days ago

“I found it very easy to order, lovely selection of flowers and gifts, and delivered the next day. The flowers last really well”

Helpful Report

Posted 6 days ago

“I was very disappointed with the flowers I sent to a friend for a bereavement The flowers sent did not compare to those pictured. The flowers were fresh but not worth the money.”

Helpful Report

Posted 6 days ago

Thank you for your review. We're really sorry to hear you're disappointed with your arrangement. All our bouquets are carefully designed and photographed on our website alongside detailed descriptions of what's included. Many of our flowers are sent in bud to ensure they stay fresh for longer in the home - this is part of our 7-day freshness guarantee. We recommend following the care instructions provided with the delivery. Once the flowers have fully bloomed, they'll look much more like the photos on our website. If you're still unhappy after they've had time to unfurl, please do pop us an email over to flowers@bunches.co.uk with the order number and we will gladly review this for you. Kind Regards Bunches

Posted 3 days ago

Bunches.co.uk is rated 4.7 based on 200,299 reviews