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Bunches.co.uk Reviews

4.7 Rating 200,947 Reviews
92 %
of reviewers recommend Bunches.co.uk
4.7
Based on 200,947 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read Bunches.co.uk Reviews

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

These were ordered as a gift for a friend who's not well. They arrived looking rather weedy put we're hoping that the blooms will grow and develope. Due to this being bought from a collection we were only able to chose the smallest bunch.
Helpful Report
Posted 2 months ago
Birthday bouquet which was delivered on the Monday as no one in on the Saturday. Unfortunately some of the flowers were brown. Not really Bunches fault but maybe an idea to insulate box better if weekend delivery. Also Royal Mail are not renowned for their delicate handling of parcels. No ones fault but not the great surprise I had hoped for.
Helpful Report
Posted 2 months ago
I ordered the flowers to be delivered on the 4th April to a colleague at the school we work at. I had received no tracking link by 9:30, so rang customer services. I was told by the extremely helpful team member that the date was in fact a 24 hour window. I was helpfully told that someone at the delivery depot would notice that it was a school address and have the sense to deliver in time. I obviously didn't read the small print! I started panicking as school would be closed for the following two weeks as it was the start of the Easter holidays. I then received the tracking link and had a nerve wracking day watching the time slot get later and later, latest time being 7.00 pm! My colleague had to be told that the 'surprise' flowers had been delayed. Fortunately they eventually arrived at 4.00 pm and luckily my colleague hadn't yet left, but it took the surprise element away and ruined what was our last day working as a team.
Helpful Report
Posted 2 months ago
Let me down re date of delivery. They had been ordered for a birthday, and had been meant to have been sent by Royal Mail. On the day of that birthday I got a text from another's carrier saying they were expecting receipt of the flowers. To be fair, the flowers were lovely and it was just after Mother's Day so they may have been waiting for more flowers, but if the date matters, next time I will pay the extra for guaranteed delivery.
Helpful Report
Posted 2 months ago
theyre okay not worth the price
Helpful Report
Posted 2 months ago
Arrived a day late. I purposely done it to arrive a day after mothers day as it was for a birthday and it arrived on the Tuesday instead of the Monday. Disappointed!!
Helpful Report
Posted 2 months ago
carnations came out very well but not impressed with the others
Helpful Report
Posted 2 months ago
Flowers not very good quality, looked nothing like the photos even after a few days TLC to bloom. I realise they were for Mother’s Day & this is a busy time but very disappointed with the quality
Helpful Report
Posted 2 months ago
My order for Mrs Darling arrived 24 hours late. The royal mail tracker flagged it at Edinburgh sorting office at 4.30pm on 31st March so I knew it could not be delivered for my sister's birthday that day. I was disappointed as Bunches has always been reliable in the past
Helpful Report
Posted 2 months ago
Ordering process was quick and easy and both of my bouquets were delivered on time. One recipient was not in when the flowers were delivered and the courier "squashed" the box through a wrough iron gate so some of the stems were crushed. The other recipient said that half of the flower stems were wilting and died within one day of receipt. Overall, for the price, I was a little disappointed with the flowers themselves. I know the pictures can show a larger size but they not very representative of what actually gets delivered.
Helpful Report
Posted 2 months ago
Was okay not amazing
Helpful Report
Posted 2 months ago
Delivered on time and in good condition, but sadly 3 of the roses dropped at the head within 3 days, as have the others, and none of them opened.
Helpful Report
Posted 2 months ago
Delivery was on site as advised however the quality of the flowers was a real let down. They haven't even lasted a week and when they were delivered they already looks like they were dieing even after taking them straight out of the box. First time Ive tried them and won't be using again and I also ordered the larger bunch and they didn't seem like a large
Helpful Report
Posted 2 months ago
Dissapointed flowers did not arrive on date required
Helpful Report
Posted 2 months ago
Lovely flowers but unfortunately arrived 3 days after Mother’s Day :(
Helpful Report
Posted 2 months ago
Usually very pleased with the flowers for the recipient but on this occasion the display seemed a bit sparse
Helpful Report
Posted 2 months ago
ORDER WAS SMALLER THAN EXPECTED
Helpful Report
Posted 2 months ago
No problem with ordering or delivery but I was slightly disappointed with the size of the bunch. Not sure if this is a reflection of the cost of everything these days but for around £40 ish I was expecting something a more impressive.
Helpful Report
Posted 2 months ago
Amazing and quick delivery however I do not think they were worth the price I paid… I was expecting a bigger bunch of flowers for £25
Helpful Report
Posted 2 months ago
Very underwhelmed, flowers were wilting and 2 of the carnations were broken. Even once bloomed, they were nothing like the advertised picture which was beautiful.
Helpful Report
Posted 2 months ago
Bunches.co.uk is rated 4.7 based on 200,947 reviews