Bunches.co.uk Reviews

4.7 Rating 199,727 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,727 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a simple birthday card, and I specified the delivery day. It arrived a day late. No big deal, and you probably don't have much control over the mail system. It was a nice card and the person I sent it to really liked it. But ... I used an online service because I thought I might be able to get the delivery date ...”

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Posted 1 month ago

“Website was easy to use, was a bit disappointed with the flowers that arrived as part of a gift for my mother. It’s a lot of money for such a small amount of flowers.”

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Posted 1 month ago

“The flowers were lovely according to my Mum but I can only give 3* ordered for delivery on her 80th birthday but were sadly delivered the next day.”

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Posted 1 month ago

“Bouquet was delivered on time and the order process was very easy and quick! Unfortunately, the size of the bouquet was smaller than it looks on the website.”

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Posted 1 month ago

“Flowers arrived on time as expected , but never really flourished unfortunately and didn’t last very long Overall wasn’t the best option”

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Posted 1 month ago

“Nice packaging, however the flower heads were crushed slightly. They lasted 5 days. Card, shortbread and instructions were good quality.”

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Posted 1 month ago

“Arrived a day late and not as many blooms as shown complained they asked for a photo which I was unable to do my recipient had binned them will not use again”

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Posted 1 month ago

“Delivered on time and well packaged. However the roses in the bouquet were a great disappointment and didn't open really, despite correct treatment on arrival. They looked green and deathly! Was for an 80th birthday, a great shame.”

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Posted 1 month ago

“Arrived as a big box of bits.”

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Posted 1 month ago

“The ethos of Bunches attracted me to use this service. I have been disappointed at the sparse amount of flowers in the bu chest. The presenting picture did not represent the bunch of flowers that arrived. I didn't complain so cannot answer the questions below.”

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Posted 2 months ago

“I appreciate that my order was received by the person I sent them too on time and on the correct day but I can't verify if the flowers were nice as they were a gift and I didn't see them, so how can I give you a score? The person I sent them too, said they were nice so I have to take their word for it.”

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Posted 2 months ago

“There was a notable difference in the amount of flowers on the picture to what was received, although the quality of what was received was good this was not worth £44”

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Posted 2 months ago

“I didn’t see the flowers but they were delivered on time and were well received.”

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Posted 2 months ago

“The flowers were not as fresh as promoted. The first flowers were wilting under 24 hours and that was inspite of cutting and caring for them correctly.”

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Posted 2 months ago

“Arrived quickly and in good order but flowers on rose houseplant quickly died requiring deadheading. A bud simply fell off.Leaves still healthy but will have to wait and see.”

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Posted 2 months ago

“I was really disappointed with the flowers I had sent to my mother for her birthday, I paid for the bigger bunch but they looked very sparse!”

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Posted 2 months ago

“5/5 for ease of ordering. 5/5 for communication from Bunches However, after viewing a photo my Daughter sent i was disappointed to hear from her that only 1 out of 6 iris ever opened. On the plus side the freesias were lovely.”

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Posted 2 months ago

“My order was not delivered on the day specified which, being a Saturday, meant the flowers lay in a delivery depot for an additional day and a half. This appears to have been the fault of the Post Office but nonetheless didn'y improve the quality. When they did arrived myself, and the person whom they were for, were somewhat underwhealmed. Although the bunch included what was was described on your website, I feel the photograph on the website made them look a more generous bunch than it was. To be fair the flowers did perk up after their delay so all was not lost. The star rating concerns the buch not the delivery arrangements which would have been rated as no stars.”

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Posted 2 months ago

“Mehh..the flowers arrived on the correct day. But I paid £7.50 for next day delivery, so id hope so! .And arrived during the correct time slot, so thats a positive! They looked Sort of similar to their picture. Obviously not the exact perfect bunch i thought i was ordering but thas how these companies can manipulate disabled people who can not get to a shop to chooses theit own! Marginally Better than other online florists but they wernt all that..not sure I will bother wasting my money again 😏☹️”

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Posted 2 months ago

“Delivery was fine, but the bouquet was much smaller than the description/photo led us to believe.”

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Posted 2 months ago

Bunches.co.uk is rated 4.7 based on 199,727 reviews