Bunches.co.uk Reviews

4.7 Rating 204,170 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 204,170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £23. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The person receiving the flowers was delighted with them.”

Helpful Report

Posted 1 month ago

“Can't comment on the flowers as they were a gift & I never saw them. Recipient was delighted to receive them & cheered her up following surgery. After I'd ordered them I realised they weren't going to be delivered for a week which I was a bit disapointed with. I rang Bunches to try & change the delivery to an earlier date so the recipient would get them when she arrivedhome from hospital. Customer services were very helpful & offered to send another flower selectiobearlier & to refund me the difference, but I decided to stick with what I'd ordered as I particularly wanted freesias in the bouquet.”

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Posted 1 month ago

“This is a lovely autumn wreath given as a gift. Everyone was delighted with it.”

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Posted 1 month ago

“Easy website and excellent service”

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Posted 1 month ago

“Bit disappointed really. Advert picture showed really full bouquet with bright colours. What was delivered was quite sparse and dull colours. It would have been good if they couldn't supply like for like eg different colours, that they removed that option or said are you ok to have muted colours instead. That said, it was still sparse of flowers.”

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Posted 1 month ago

“Recipient very pleased with the bouquet”

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Posted 1 month ago

“Bunches have always provided excellent quality flowers , on time and to the correct addresses all over the country. Their service is excellent and I have never known a company have such a beautiful selection of flowers all year round. The freshness and vibrancy ae always commented on when I people I send them to receive them.”

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Posted 1 month ago

“The flowers were delivered early in the morning and they were beautiful.... They were a gift for my Daughter in law's birthday and she was delighted with them....”

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Posted 1 month ago

“My friend was delighted with the birthday flowers which I sent, I didn't see them but she was thrilled to bits to receive them so thank you ....”

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Posted 1 month ago

“great service beautiful flowers ,always a pleasurex”

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Posted 1 month ago

“Arrived on time. My sister was pleased with them.”

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Posted 1 month ago

“Really pleased with quality of flowers delivered on time too. I will definitely use Bunches again”

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Posted 1 month ago

“Beautiful long lasting flowers. Packaged safely to arrive in good condition.”

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Posted 1 month ago

“It wasn't clear that the flowers would most likely be delivered after 2 days, not the next day (mine were delivered on the night of the second day it took to deliver them). Also they were quite squashed. When I rang the helpline they couldn't give me a window of when they would be delivered apart from some time the next day. The email updates were unclear- said they were on their way with a courier but they didn't arrive until the next evening, hence why I called, I thought something had happened to them. I would not choose this company again.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're sorry to hear about the delivery confusion and that your flowers arrived a little squashed. Most of our bouquets are sent via Royal Mail Tracked 24, which typically delivers the day after dispatch, though occasionally it can take an extra day. We package our flowers snugly to protect them in transit, so they should perk up beautifully once arranged in water. If they haven't improved, please contact our customer support team on 01623 750 343 or flowers@bunches.co.uk with your order number, and we'll be happy to help.

Posted 1 month ago

“No complains, five star every time, over at least 8 years of using them. My go too for sending flowers plants for all occations, to relative and friends.”

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Posted 1 month ago

“Absolutely lovely. Came up to expectations! Really easy to order and arrived promptly. Everyone delighted!”

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Posted 1 month ago

“Orders delivered on days stated. One of which was a birthday present. Thank you so much xx”

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Posted 1 month ago

“I bought flowers as an anniversary gift. Unfortunately I didn’t realise the recipients were away at the time of delivery and did not return home until 2 days later. However, the flowers suffered no ill effects and have opened up beautifully after a few days. Would send from Bunches again.”

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Posted 1 month ago

“Smaller than anticipated”

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Posted 1 month ago

“I was absolutely delighted with my recent purchase from Bunches. The ordering process was easy, the choice of flowers was great, making it hard to choose which one to buy, the prices suit all budgets. My order was a gift and I am pleased to say that the recipient was very happy with them. They were delivered the day after they were ordered, you really can't get better than that. So all in all, a very positive experience and I will be back. Thank you to all concerned.”

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Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 204,170 reviews