Bunches.co.uk Reviews

4.7 Rating 201,892 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,892 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“The ordering system is very easy. According to the recipient the flowers were delivered on time and were in excellent condition. I will certainly use bunches again. Thank you.”

Helpful Report

Posted 1 month ago

“Thank you for your prompt delivery. My colleague who has retired was overwhelmed and touched by the flowers. They were very appropriate as the colours were her favourite along with the card inside with a message to her. Thank you l wouldn't hesitate to use your company, along with recommending you.”

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Posted 1 month ago

“Flowers turned up when due but I was very disappointed when they arrived. They were nowhere near as impressive looking as the pictures. Supposed to be a large bunch but I could have got a much better bunch in the supermarket for half the price.”

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Posted 1 month ago

Thank you for your review. We ar sorry to hear that you have been disappointed with the bouquet you have chosen and feel they were not as impressive as the images on our website. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 month ago

“Very good service and my recipients were impressed with the flowers”

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Posted 1 month ago

“I received the most beautiful flowers and houseplant from this amazing company, Bunches. Outstanding quality.”

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Posted 1 month ago

“Flowers arrived on the given day and recipient very pleased with them”

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Posted 1 month ago

“The flowers arrived in perfectly blooming condition and the receipient loved them. Thanks a bunch for making it special.”

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Posted 1 month ago

“Very pleased with all aspects from ordering the flowers to them arriving on time and my niece who the flowers were for was very happy and said they were lovely”

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Posted 1 month ago

“Never let down always happy thank you”

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Posted 1 month ago

“Always brilliant.”

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Posted 1 month ago

“My sister said the bunch of flowers that I'd sent to her, were the best she had ever received. I did upgrade the flowers, rather than send a regular bunch but she said the freshness, quantity and quality far exceeded any she'd had in the past (Mauve Magic XL @ £34).”

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Posted 1 month ago

“I often use Bunches for sending gifts on all sorts of occasions. There's a great range of options of both hampers and flowers, and feedback from the recipients is always first rate. The website is easy to navigate, but if I have ever had occasion to contact Bunches by phone their customer services team is unfailingly friendly and helpful. I also love the ethos underpinning this company, using profits for charitable purposes. Well done Bunches!”

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Posted 1 month ago

“The service is very prompt and they respond to emails straight away. The person receiving their flowers are always happy with the quality. Thank you for the family run business”

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Posted 1 month ago

“I am not happy with the quality of the flowers i ordered, they look nothing like the picture advertised i can enclose a photo, Mauve Magic, these flowers were meant to cheer my family up”

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Posted 1 month ago

“Excellent service and delivery Flowers fresh and beautiful 5*”

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Posted 1 month ago

“The bouquet arrived in very tired condition and although some of the flowers revived for a couple of days most did not and all had died within four days. I bought the flowers for a photoshoot because I loved the colours and thought the largest size would give me an armful but it was quite a modest bouquet. The weather has been very hot so perhaps the journey was too much. What a shame I loved the artistic style of the bouquet and would love to have posted professional photos with rave reviews.”

Helpful Report

Posted 1 month ago

Thank you for contacting us about your recent bouquet. We're truly sorry to hear that your flowers didn't survive as expected, especially given that you had such lovely plans for them in your photoshoot. At Bunches, we take great pride in delivering beautiful blooms that should last at least 7 days with proper care, so we completely understand your disappointment. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 month ago

“I have used Bunches several times and will keep doing so. Flowers always arrive on time and please the recipient. All good.”

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Posted 1 month ago

“The flowers were sent to someone following the death of her husband so I did not see them but the recipient was delighted with them and told me that they looked fresh for some days in spite of the heat wave.”

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Posted 1 month ago

“These were bought for a friend who loved them and sent me photographs to show me the lovely bouquet.”

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Posted 1 month ago

“Would never consider using any other florist! Latest order experienced a Royal Mail delivery delay but the flowers were still beautiful when they finally arrived. Thank you, Bunches!”

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Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 201,892 reviews