“The Singapore orchids I ordered were really poor quality and dropped and died in a couple of days. I was terribly disappointed and will not be using bunches any more.”

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Posted 3 years ago

“Terrible customer service regarding delivery”

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Posted 3 years ago

“Really disappointed I should of gone to Tescos”

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Posted 3 years ago

“4 days late and a rubbish excuse if a "bunch" won't use this company again. I was embarrassed when my friend received them”

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Posted 3 years ago

“After paying for Royal Mail tracking, I could not access whether the flowers had been delivered or not. I do not know the lady well and do not have her phone number. Any way you can check for me please? Had to give poor review as I know nothing about it.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards – Bunches

Posted 3 years ago

“The flowers were delivered a day late which was very disappointing as they were for a special birthday”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards – Bunches

Posted 3 years ago

“Flowers arrived half dead I really want my money back”

Helpful Report

Posted 3 years ago

Thank you for your review. We are very sorry to hear this. We will be in touch with this very soon to make this right for you. Kind Regards Bunches

Posted 3 years ago

“Deceiving picture, price is too much for what actually came”

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Posted 3 years ago

Thank you for your review. We are very sorry to hear this. We will be in touch with this very soon to make this right for you. Kind Regards Bunches

Posted 3 years ago

“delivery was shocking 5 days late blamed third parties not good enough”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards – Bunches

Posted 3 years ago

“Flowers that arrived were embarrassing, 3 dead carnations and a bit of green. Will not be ordering ever again from you”

Helpful Report

Posted 3 years ago

Thank you for your review. We are very sorry to hear this. We will be in touch with this very soon to make this right for you. Kind Regards Bunches

Posted 3 years ago

“I ordered in plenty of time for the delivery on a special day. However, the flowers arrived a day late, no apology, and limp and squashed. Will never use Bunches again. So disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Didn’t arrive”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“I ordered 2 Unicorn Bliss bouquets for special birthdays and was extremely embarrassed by what arrived. They looked nothing like the photos on the website and didn't even contain the same flowers. Very disappointing and embarrassing. Puts me off reordering.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Very small flower arrangement, not worth the money and 2 days late for occasion”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Fushias were not scented at all. Very poor, absolutely nothing like the picture. Sorry Bunches but I feel let down 🙁”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“The flowers came nothing looking like the picture was a very small bunch and their was a colour different .over priced for what i got .”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Very disappointed with the flowers mostly gypsophila”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Always been pleased in past the latest very disappointing!”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“I was really disappointed with the Harvest Festival bouquet which I sent to my sister-in-law on her arrival home from hospital. It looked nothing like the picture, so therefore I will not be ordering from you again.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Poor, died after 3 days”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews