Bunches.co.uk Reviews

4.7 Rating 198,114 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,114 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I ordered flowers to be delivered on 20th April, I received a track number but the flowers haven't been delivered on the date I asked for and it was for a special occasion. I am extremely disappointed with this. I don't even know where the flowers are and if they are going to be delivered tomorrow. If not the flowers will be dead what a gift for someone to receive”

Helpful Report

Posted 2 years ago

“Failed to deliver the flowers on the chosen day. Got in touch with customer service who could do nothing. Rescheduled delivery for Thursday - by which time the flowers would have been in transit for 3 days. Then they delivered them on the Wednesday. So in summary, quite useless.”

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Posted 2 years ago

“I’ve used bunches several times before but sadly, I was very disappointed on this occasion. The flowers were limp when delivered and within 3 days, they were dead”

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Posted 2 years ago

“Unfortunately the flowers only lasted 2 days before they wilted and died there were very few flowers for the cost of them And the smallest box chocolates my nan had seen so overall not very pleased I’ve used interflora many times before and I will go back to them”

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Posted 2 years ago

“I ordered flowers very disappointed with what was sent. Nothing like what I ordered. I did write and complain they did offer to send some more flowers . I said no as the occasion had passed and wouldn't have be the same.”

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Posted 2 years ago

“The orchids I received lasted a day. They are awful. Went very limp and droopy. I would never buy these again. Disappointing waste of money.”

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Posted 2 years ago

“I was very disappointed as my flowers were not left as instructed-on my sister in laws birthday”

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Posted 2 years ago

“I ordered a bouquet of flowers for my mum for Mother's Day. I paid the required amount to for delivery for that specified date and the flowers were not delivered until the day after. Mother's Day is one day that flowers need to be on time. Delivery after that means a ruined Mother's Day and wasted money. When I emailed to let Bunches know what happened and requested a refund they offered to send another bouquet out instead. Which makes no sense as Mother's Day had completely lapsed and not another bouquet was going to be even later and a reminder to show that my mum didn't get her flowers on the day she should've. I did eventually get a refund.”

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Posted 2 years ago

“Flowers arrived in a very poor state. Also seemed like a small amount of flowers for the cost. Incredibly overpriced for the product I received.”

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Posted 2 years ago

“I have got to say I was not impressed with the flowers themselves, delivery was on time, but I could have got a better bunch from a supermarket cheaper, speaking to my daughter to whom they were sent they did not last very long, I was most disappointed, would not order again. Jane”

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Posted 2 years ago

“Very disappointed with such a poor bunch of flowers! Ordered for my cousins birthday and when she sent me a photo of the flowers, I was so disappointed that I had sent these as as a gift. Won’t order again.”

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Posted 2 years ago

“The flowers on the website looked gorgeous but did not arrive as intended at all. Spent £42 for Mother's Day, and it was a little disappointing, as the bouquet contained various flowers that were not listed, nor shown on the site, and had only a few of the ones we thought we had paid for. Still was a nice bouquet, but would not have spent so much money if we'd have known this would be the product.”

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Posted 2 years ago

“Came in 2 bunches. One of the bunches lasted 2 days, then drooped and died. Not what you would expect, so will look elsewhere in future.”

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Posted 2 years ago

“Very disappointed that the flowers received didn’t look like the ones in photo when ordering - email sent to company and nothing heard back Poor flowers Poor customer service AVOID”

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Posted 2 years ago

“Ok not the best didn't arrive on time”

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Posted 2 years ago

“Terrible. My Mum received a few sprigs of grass. I was embarrassed. It looked like I’d spent £2, not £35.”

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Posted 2 years ago

“I booked the flowers from Germany because my daughter is in UK and has birthday 🥳. The service was very good and the flowers a well. Thank you, my daughter were very happy 😃”

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Posted 2 years ago

“Hugely disappointed with a recent order for my wife’s birthday as the flowers never arrived. Bunches responded to emails promptly and offered a refund or to send out a replacement. A replacement would have arrived too late. So I had hoped as a gesture a refund plus sending replacement flowers would be made in view of the disappointment and inconvenience. However I was only given a refund, clearly Bunches didn’t view matters rather same way.”

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Posted 2 years ago

“Flowers looked good on arrival for Mothers Day but lasted less than 1 week!”

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Posted 2 years ago

“I was very disappointed with the service and the flowers The flowers arrived a day earlier and since they were for a surprise for my wife not good. The flowers were not very nice and only lasted for two days I shall in future order from a different supplier”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 198,114 reviews