Bunches.co.uk Reviews

4.7 Rating 198,129 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a bouquet from Bunches to be delivered to mum for Mother’s Day , when they arrived the flowers were already dying also arriving before date requested. Very disappointed as I’ve ordered from them before & everything was good .”

Helpful Report

Posted 2 years ago

“I paid extra for a courier delivery and my mother waited in all day for the delivery and nobody bothered to show up. I received an email saying “sorry we missed you” even though they hadn’t bothered to deliver on Saturday. The email said they were going to deliver the flowers to a local florist on Mother’s Day so my Mum went to the florist to pick them up but they weren’t there however when she got home she had a message on her door that a delivery had been attempted while she was at the florist. She eventually picked up her flowers from the florist on Monday, 2 days late and the day after Mother’s Day, some of the flowers were already dead. I have used bunches for years without having any problems, I don’t know if you’re using a different courier but whoever you’re using are appalling.”

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Posted 2 years ago

“Ordered two lots of Mother’s Day flowers. Wish I hadn’t bothered. Alstroemerias were crushed. Both mum’s ended up with pink carnations and gyp that would have cost £5 from supermarket. Very disappointed.”

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Posted 2 years ago

“Purchased flowers for my wife on her first mother's Day. Aside from arriving a day early and spolong the suprise. The flowers were of shockingly low quality and of such small amounts that it stank of ripping people off. I should have saved my money and got a proper bunch from Morrisons”

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Posted 2 years ago

“The second time I have ordered. Thought the first time might have been poor due to the covid situation.”

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Posted 2 years ago

“Probably the worst bunch of flowers I’ve ever received for the price. Never again”

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Posted 2 years ago

“Looked a nice bunch in pic. I didn’t need a Vase I put them in a egg cup.”

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Posted 2 years ago

“Ordered for mother's day paid extra for delivery should have been delivered on the Friday, didn't come said they would be delivered Saturday or Sunday didn't come, very let down.”

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Posted 2 years ago

“i sent you an email to say these orchids where not very good we have bought off you in the past these where very poor”

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Posted 2 years ago

“Not impressed. Dead flowers recieved”

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Posted 2 years ago

“Already sent an email of total disappointment with flowers received for my Mother in Law. Looked nothing like the advertised flowers on the website .”

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Posted 2 years ago

“Unfortunately the flowers I ordered for Mother’s Day were mostly wilted. My mother was very disappointed and I ended up buying her another gift to make up for it.”

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Posted 2 years ago

“Very disappointed in the flowers you sent . I paid £29 for a few sprigs of flowers.”

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Posted 2 years ago

“The flowers did not look like the picture and we’re not good value for money.”

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Posted 2 years ago

“I ordered a bunch if flowers for mothers day, I wasn't able to visit my mum so opted to send. It wasn't until several days later that mum decided to tell me how bad the flowers were. She waited because she didn't want me to feel bad. Several stens were broken and the blooms were squashed in the packaging. Very disappointing”

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Posted 2 years ago

“The bunch given was very disappointing unfortunately, they were not worth the money at all”

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Posted 2 years ago

“I accidentally put the wrong house number, noone called me they just didn't deliver the flowers and then offered me 25% off my next bunch. If they had just called whilst they were there I would have rectified the situation. So £37 gone and had to order more but never from this company again I went else where Communication is awful with this company.”

Helpful Report

Posted 2 years ago

“How can a flower company send perishable items to a depot without any access for 2 days… ridiculous. Needs processes to stop this happening”

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Posted 2 years ago

“It sent the wrong greeting card with my flowers”

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Posted 2 years ago

“Flowers Fried up not the best disappointed”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 198,129 reviews