Bunches.co.uk Reviews

4.7 Rating 198,123 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor back end IT infrastructure resulting in double ordering - will not use again as don’t trust the ordering process.”

Helpful Report

Posted 2 years ago

“The order arrived with several stems broken, yet no trace of damage on the box. I could only assume the damage happened during harvesting or packing for dispatch. The overall result was a very underwhelming, poor value, product.”

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Posted 2 years ago

“The colour flowers was completely different to what l order, l was disappointed”

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Posted 2 years ago

“I bought 2 lots of mother day flowers and for the price I was really disappointed with what arrived! When the flowers were opened they were the tiniest bunch of flowers didn’t even fill a vase, weren’t worth the money that was spent!! I get flowers every week from my local Aldi, where you get a bigger”

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Posted 2 years ago

“Awful flowers that were already dying when they arrived. Very disappointed and will never buy flowers from you again!”

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Posted 2 years ago

“Flowers arrived limp, damaged and in poor condition. Very, very disappointed, wouldn’t recommend or use again. It was a Mother’s Day bouquet which arrived on the Saturday via Royal Mail, never again.”

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Posted 2 years ago

“flowers were not like that displayed in the picture, poor mother’s day present on my part.”

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Posted 2 years ago

“The flowers I got was appalling the worst flowers I could imagine I will never use again”

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Posted 2 years ago

“I bought my mum flowers for mothers day. I live in Australia so wanted to get her some lovely flowers! The roses died within 4 days and hadn't opened I was really disappointed”

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Posted 2 years ago

“Absolutely terrible. My mothers' day flowers to my mum, 89, were badly wilted and, even when they recovered a bit after some TLC from her, nowhere near as attractive as the photo on the Bunches website. In fact they looked like the sort of thing my five-year-old son would throw together having randomly picked up a few blooms and bits of vegetation from the garden. I've been buying mothers day flowers for over four decades and have never been even a bit disappointed in the past, so I was really shocked by this, as was my mum. The experience with the flowers my brother sent, also using Bunches, was even worse - they were so badly wilted they were totally irredeemable, and, like mine, didn't look like they would have been up to much even when they were fresh.”

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Posted 2 years ago

“Half the flowers were dead 2 days later”

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Posted 2 years ago

“Not overly impressed - majority of buds didn’t flower. Very poor”

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Posted 2 years ago

“Dissapointed with then poor amount of flowers for the price. Very expensive for what you receive. Will not be using again”

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Posted 2 years ago

“Was not happy with the bunch of flowers I bought for mother's Day, very little flowers and a lot of greenery to disquise the fact. I can't add photos to show the difference with and without the greenery. Won't be buying from again.”

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Posted 2 years ago

“Reached out to bunches as the picture my mum sent me of the flowers I sent to her were pathetic when compared to the image on the bunches website - reply I got was basically that they describe how many stems you get online and essentially tough luck. Very disappointed and they don't seem to care to rectify it. If you want to get gouged 30GBP for 8 tulips, go ahead and order from bunches!”

Helpful Report

Posted 2 years ago

“Flowers looked dead my mother wouldn't show me a photo until she gave them some water and flower feed still looked awful and thought they would be lilac and yellow they were pinks purples and yellow. Mother didn't want to complain when she sent me the photo they were not in the best state will not be using bunches again.”

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Posted 2 years ago

“I was disgusted with the nearly dear flower my mum received I will not use bunches again”

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Posted 2 years ago

“I got a bigger bunch of flowers from Aldi for £3.99. Look nothing like the picture and I paid for the extra stems. I honestly felt embarrassed when they was delivered as it looked like I had paid cheap”

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Posted 2 years ago

“Really disappointed and embarrassed that my mothers day flowers were wilted and poor quality.”

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Posted 2 years ago

“Shocked at the state if the flowers! Scanty and looks nothing like the photos.”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 198,123 reviews