“Generally Bunches are all good but I was a bit disappointed by the size/spread of the bouquet that was delivered. I suspect the photo on he website is the optimum/full bloom bouquet but most of the flowers were barely out so it looked like a bunch less than half the size.”

Helpful Report

Posted 3 years ago

“Generally satisfied but the last bunch ( freesias and gypsophelia) looked rather sparse and poor value for money.”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Unfortunately the bunch of flowers I ordered were a lot smaller than the image made them out to be. Although they were well received I'm not sure they were great value for money (£34RRP) as they looked around £5 worth of flowers.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“It wasn’t that the bunch of flowers weren’t lovely, they were, but the size was smaller than I’d anticipated and that made me feel a little disappointed. The recipient liked them but I think I’d need to bear that in mind in future- that the size is smaller than imagined”

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Posted 3 years ago

“Not too happy about telephone service as I had to chase up several times and they could not find my order therefore ended up buying two bunches . Flowers were ok though”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Ordering and delivery 5 star but the flowers ,that were bought for my wife's birthday, were very disappointing , the fressia were good and are still in a vase , but the roses looked on delivery as though they were a weekk old and had a brown tinge to them. my wife had other flowers delivered on the day that looked fresher on the day and are still looking good in the vase. Overall I and she are very disappointed with these flowers”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 3 years ago

“Bouquet was quite small with not many flowers. Have used other online sites before this one and will probably go back to them.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“I love Bunches, but getting more.expensive for not much.. my latest order was a florists choice.. it was not cheap and a £15 bunch from.a well known supermarket would have been better.. it was pitiful. Will definitely shop around more now..”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Beautiful flowers but didn't last long and bashed when packing. Not the delivery company.”

Helpful Report

Posted 3 years ago

“I really thought the bouquet would have been at least a medium size I was abit disappointed when I saw them on my daughter in law's table.”

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Posted 3 years ago

“The flowers were beautiful but lasted only 6 days before they all died.”

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Posted 3 years ago

“I have ordered flowers from bunches for a long time and always been happy. However we purchased a yearly monthly delivery as a present and we were very disappointed. Despite two complaints and reveiving replacement bouquets ( which were acceptable) The monthly delivery has remained poor. I will no longer be using this compsny”

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Posted 3 years ago

“The bouquet delivered looke a little sad compared to the photograph but arrived on time and was reasonably priced.”

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Posted 3 years ago

“when delivered no note was left to say it was with my neighbour.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry Royal Mail did not put a calling card through your door to let you know the gift had been left with a neighbour as this is part of their policy to do so. We can however confirm the tracking information that was sent to you was updated with this information. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 3 years ago

“The flowers arrived a day later than I had wanted (Tuesday instead of Monday) after being dispatched on the Saturday and sitting with Royal Mail for the next few days. After only a week they are starting to go brown and look like they are dying. I bought a £35 bunch as I wanted them to be really special and delivered when stated, I would have expected a bit more for this kind of price.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear your flowers arrived later than expected. We will be in touch with you shortly regarding this. Kind Regards Bunches

Posted 3 years ago

“The baby’s breath in the rainbow bouquet was missing colors. it wasn’t as colorful as it seemed.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Just about acceptable. Box too small. Freesias arrived squashed and petals damaged - not in bud as promised. One stem snapped in half., Freesias pleasantly scented.”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 3 years ago

“ordering quick and easy tracking great no idea how flowers were - haven't seen them - sent to a friend.”

Helpful Report

Posted 3 years ago

“Very disappointedy daughter sent me a photo of the flowers and they didn't fill the vase. Considering the cost expected a few more. Good job I purchased 3 butterflies to fill in the gaps .”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Satisfied with quality of flowers but disappointed that they were delivered a day later than I requested .”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you gift didn't arrive on your preferred delivery date. We will be in touch with you very soon regarding this. Kind Regards - Bunches

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews