“Flowers were great when delivered but only lasted a couple of days , disappointed.”

Posted 3 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 3 years ago

“Delivery good, flowers lasting only one week disappointing”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry you have been unhappy with the length of time the flowers lasted. As advised on our website we guarantee our flowers for 7 days. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 3 years ago

“Lovely flowers and the Prosecco was much enjoyed by the recipients! Only one gripe; it says on the website 9 of each bloom but my friends only received 6 of each bloom. That’s a third less than I paid for! Feel a bit hard done by!”

Helpful Report

Posted 3 years ago

Thank you for your review. We are so sorry to hear that the bouquet had missing stems. We will be in touch shortly to make this right for you. Kind Regards Bunches

Posted 3 years ago

“The flowers and small cake were, apparently nice, shame Royal Mail sent them to the wrong depot so they didn't arrive on the day of the birthday.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry your gift arrived later than expected. We have popped an email over to you about this. Kind Regard Bunches

Posted 3 years ago

“The bouquet seemed quite slim. I know I got a discount but I was slightly embarrassed when my sister sent me a photo of the flowers. She loved them but perhaps it was equally the gesture as much as the flowers.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Unfortunately the flowers arrived a day late”

Helpful Report

Posted 3 years ago

Thank you for your review. After looking into your order we can see the gift was delivered on the date requested. If you have any further queries please contact our customer service team on 01623 750 343 or flowers@bunches.co.uk. Kind Regards Bunches

Posted 3 years ago

“Disappointed with the size and overall appearance of the bouquet delivered.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Not as many flowers as I would have expected for the money even with the discount for the first order. A few flowers were droopy and old.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Was expecting a bigger bunch. A couple bruised flowers in the mix too. Gorgeous colours though, beautiful selection, just a little underwhelmed”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“A bit disappointed to be honest, the flowers looked beautiful in the picture but when I received a photo from the recipient they wasn’t like that, a few spindly stems that didn’t even fill the vase, lovely colours & fresh but not like the picture”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Slightly disappointed freesias had no perfume and I thought there would have been more flowers.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“I’m hoping the flowers were OK. Instead of delivering to the front door the flowers were left at the front gate with no attempt to come to the front of the property and ring the door bell. What can I say……”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Ordered a tied bouquet for my mother. Delivery on a Sunday. Flowers were well packaged but very disappointing quality. Did not appear fresh and less than a week later they were dead. Not sure if this is because of weekend delivery.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“The service and the idea are great but … the bouquets don’t live up to the pictures . I once ordered 100 red roses for my mum . I know there weren’t expensive but they turned up looking aneamic and very tiny buds . The buds didn’t open and the whole thing was thrown away the next day . Also less valuable bouquets are not like the pictures . My last one was pretty and in the same colours but fewer flowers . On this occasion I visited the recipient but that’s not always the case . I hope this will be noted because I love the idea snd the service .”

Helpful Report

Posted 3 years ago

“Not impressed with the bunch I received, but they were the ones I choose, so...?”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Was disappointed with flowers I ordered. For the price expected more. I am sorry to say that I wont be using 'Bunches' - I also expected them to last longer than they did.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Happy with the service flowers were lovely. Negative x 4 of the flowers were snapped from the stem so a little unhappy with that .”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 3 years ago

“I have used Bunches many times for flowers and a couple of gifts and always been happy with the product. However my last order I felt was a little disappointing. My friend who the flowers were sent to sent me a picture hence my disappointment as they didnt seem to match the online picture. I did mention this to my friend but she said they were fine and was very pleased with them.. I would probably use Bunches again as easy to order and deliveries are always on the due date despite the Covid restrictions that couriers are dealing with.”

Helpful Report

Posted 3 years ago

“Flowers arrived in time but looked a bit ,”sad😞” Lasted 3 days … bit disappointed, hope this wasn’t usual”

Helpful Report

Posted 3 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 3 years ago

“Flowers nice but some are looking a bit floppy already.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews