“Wasn't impressed with what was sent. Didn't look anything like the picture”

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“It didn’t look like it did in the picture”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“My friend sent me a picture of flowers she received. They didn't look all that great! She said she had to put them in water straight away to give them a good drink!! Bit disappointed as they were for her birthday.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“This bouquet was a gift for a dear friend.when it arrived several long stems were virtually dead and several others were drooping.very disappointing for the recipient.I was upset and embarrassed when I was informed how poor they were.having read on your website how good they were supposed to be it was money ill spent and it is impossible for me to recommend others to use your company.sorry to say this but in no way could I give a higher rating.”

Helpful Report

Posted 3 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 3 years ago

“Delivery happened on time. But flowered not indicative of pictures. Would not recommend or reorder.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“A little bit disappointed about how long these flowers lasted. Particularly the succulent”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“I ordered the glowers for the wrong date and left it too late to change so has them delivered to myself. It was just has well has the card was for birthday but the cake said anniversary which would have been in poor taste has the recipient is recently widowed”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Unfortunately, when the flowers arrived they didn't look as lively as the pictures... was disappointed.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Paid the dearer option expecting delivery to be guaranteed on the chosen day. The flowers for my daughter and son in law, to mark 2 years since the death of my granddaughter, arrived a day early.”

Helpful Report

Posted 3 years ago

Thank you for your email. We are very sorry to hear that the courier service delivered your gift earlier than expected, we can understand how disappointing this must have been for you. We will be popping an email over to you regarding this. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards - Bunches

Posted 3 years ago

“The amount of flowers in the bunch is embarrassing. Was so upset when I saw the photo my friend sent me off them. Not worth the money”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Extremely dissapointed in terms of value...bunches are tiny and really nothing like the picture and message is just a typed piece of paper.poorly glued into card...not even glued straight. A £23 bouquet looked more like a £2.50 one from Tescos. On a plus point ,they did arrive on time.and the free sunflower seeds are growing nicely.”

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Posted 3 years ago

“Very disappointed with the flowers. I understand that they are sent whilst partially closed, but they were so disappointing for my mother when she received them that she said she wasn’t sure whether she should just throw them straight in the bin!! They looked nothing like the photo on the website.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Not as good as my previous flowers. Bunch was quite sparse for the price! Disappointing as they were a birthday gift for my sister.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Recent order nothing like photo on website. Very disappointed.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“Delivery was on time, unfortunately the quality of the flowers was poor. Had them delivered on a Saturday by Tuesday the Rose's had dropped and the rest looked halve dead.”

Helpful Report

Posted 4 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 4 years ago

“My order wasn’t delivered on the scheduled date”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. The Royal Mail 24 service is based on a 1-2 working day delivery with 95% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 4 years ago

“This time around I was disappointed sorry could have got better from a supermarket”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“A £24 bouquet of freesias and gypsophila. Although thankfully I had a discount code. Arrived & Looked like a £8 bunch (Max)! One tiny scrawny sprig of gypsophila. Very disappointed. Worst flowers by post I’ve received. Such a shame.”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 4 years ago

“The bunch left a lot to be desired”

Helpful Report

Posted 4 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 4 years ago

“Unfortunately would not order from Bunches again, the flowers were a lot less full then advertised in the picture. There were 9 visible roses on the online picture but only 5 in the ones received. I do not feel as though I got my money’s worth and am disappointed that what should have been a nice gift turned out to be very drab. Would post pictures if I had the option.”

Helpful Report

Posted 4 years ago

Thank you for your review We are sorry to hear there were stems missing from your arrangement. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews