Bunches.co.uk Reviews

4.7 Rating 201,869 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers didn't last long That I got from you for mother's Day in memory of my mum. To have at home. So not happy”

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Posted 4 years ago

“Not worth the money for what I got, the bunch was so small for what I paid and didn’t last very long either”

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Posted 4 years ago

“partially dead flowers which lacked in volume as shown in picture on website, so overpriced really upset about what i received but got no reply from company after contacting them about the situation”

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Posted 4 years ago

“I felt as though the picture was exaggerated compared to the flowers I received”

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Posted 4 years ago

“The flowers that arrived were pretty but there were fewer stems than stated in the description and fewer colours than stated. The free gifts were a nice touch though.”

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Posted 4 years ago

“The flowers that arrived did not look anything like the photo I ordered from, the stems were not the best either”

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Posted 4 years ago

“I have given 2 stars as the delivery and packaging were good. I have purchased many flowers for mum over the years and this has to be the most disappointing. The buds simply turned brown and did not open. The flowers are a good budget and the photos were very appealing, however, despite the correct care my experience was far from expectations set. I resorted to showing my mum the picture I had saved from screen shot, to example what I intended to buy her. I do not intended to use this service again and will be advising friends and family avoid disappointment. I real waste of money, ten pound flowers from the fuel garage would have been better. Money is money and it is what it is, but every mother out there deserves better than dead flowers”

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Posted 4 years ago

“Very small”

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Posted 4 years ago

“Paid £25 to get a full bunch of flowers and 8 flowers showed up would hardly call it a bunch of carnations, not worth the money at all. Very disappointed.”

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Posted 4 years ago

“Flowers came squashed in the box, didn't look very lively and were very underwhelming.”

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Posted 4 years ago

“Whilst happy with delivery I was not happy with the overall appearance and quality of the bouquet i ordered. The freesias were lovely but the irises failed to bloom and could at best be described as papery and poor quality. I will not be using bunches again”

Helpful Report

Posted 4 years ago

“Nice and easy to place order using website. I placed three separate orders for Mother’s Day to three different addresses and they all arrived on the day I picked. However the quality was a little bit disappointing. I ordered a premium bouquet and for £30 per bunch I’d expect for the flowers not to arrive damaged. One out of the three was as expected and in OK quality. My mum was terrified when she received her flowers and they were a ‘state’ and she just felt so bad for them. Had previous flowers from your competitor and a few things you need to work on; way the flowers are delivered (to avoid damage) and secondly the life of the flowers (week on and my mums flowers are dead- super disappointing. Your competitors flowers lasted for over 3 weeks). Overall okay but would look somewhere else next time”

Helpful Report

Posted 4 years ago

“The flowers have lasted the 7 days guaranteed however they are very underwhelming and overpriced. I’ve gotten better bunches in supermarkets and it appeared one type of flower had been missed out of the bunch. Wouldn’t order again”

Helpful Report

Posted 4 years ago

“Disappointed with how the flowers look. Not as voluminous as shown in picture. Not even when fully bloomed . Would suggest new product photography as it’s totally misleading will purchase from other mail order flowers in future.”

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Posted 4 years ago

“Unfortunately they didn’t look like the image at all. It was the smallest bunch ever and was so disappointing to gift to my mum for Mother’s Day”

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Posted 4 years ago

“Did not feel the value for money was there like other letterbox flower companies sadly.”

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Posted 4 years ago

“The bouquet was tiny, much smaller than it was made to look online. Disappointing”

Helpful Report

Posted 4 years ago

“I was quite disappointed with my flowers for Mother’s Day and wished I had gone elsewhere. For the price they weren’t very special looking or did they seem to last for very long either. Could have bought similar from supermarket for fraction of the price”

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Posted 4 years ago

“Very disappointing amount of flowers delivered for the price. Feel slightly ripped off. Also, they didn't last very long and not all of them opened. Quality was lacking. Won't use bunches again.”

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Posted 4 years ago

“I ordered two bouquets for Mother’s Day. The order was placed well in advance. One bouquet arrived on the allocated day the other failed to arrive on time. I duly contacted customer services who arranged another delivery albeit the flowers arrived after Mother’s Day. I would have expected some form of redress, a bunch of flowers or a partial refund for the inconvenience and disappointment caused to the recipient and myself. The quality of flowers and instructions were of good quality.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,869 reviews