Bunches.co.uk Reviews

4.7 Rating 199,746 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 199,746 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Costly for just flowers and not any extras”

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Posted 7 months ago

“I’ve been a customer of Bunches for ar RT”

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Posted 7 months ago

“I have used Bunches numerous times and always given a 5* review. However, I ordered flowers for my daughter to celebrate their house move and, on seeing the flowers, I was very disappointed. Although lovely, they were very sparse, and considering the price, I certainly expected more. It seems my daughter was sent postal flowers, I did not order postal and expected a bouquet to be delivered!!”

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Posted 7 months ago

“Royal mail just dumped flowers on doorstep where they remained all night in torrential rain until they were discovered next day not at their best rather dissapointed not your fault Royal mail at fault it seems.”

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Posted 7 months ago

“Flowers arrived on time and looked great. unfortunately after three or four days they started to look a bit sad . Most of them had to be thrown away inside a week.”

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Posted 7 months ago

“Website was easy enough to work through, communication was spot on , delivery ok , the delivery could have been better if I was given some idea of a time even if it was just am or pm, my grandson enjoyed he's mum cookie , unfortunately the flowers were a bit of a letdown, I understand about the flowers being in bud to last longer but I expected a bit more colour on arrival than my daughter got, very underwhelmed”

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Posted 7 months ago

“I have done this previously!!”

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Posted 7 months ago

“I ordered pink roses and freesias. The bouquet delivered did not have freesias. I feel the cost did not match the delivered item. I am usually very pleased with Bunches service so I hope this is a one off.”

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Posted 7 months ago

“I have been disappointed the last few times that I have used the service. Won’t be doing it again. Very few flowers provided, pictures on the website aren’t a fair representation of what was received. In comparison to Supermarkets these just don’t represent good value any more.”

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Posted 7 months ago

“I was somewhat disappointed with the quality /price ratio compared to, say, M and S”

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Posted 7 months ago

“Flowers were great delivery bad the box was left on ornaments in front garden”

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Posted 7 months ago

“Flowers were beautiful, but there was no card which caused some confusion to the address where the flowers were delivered.”

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Posted 7 months ago

“I ordered a large bunch of hand tied flowers for a friend turning 90. I chose the bouquet specifically because not all flowers come in large size. I thought it would look impressive but the recipient told me that it arrived as two bunches of flowers. I don't understand this so was disappointed. She said the flowers were lovely though.”

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Posted 7 months ago

“The order was easy to place on line but the person sent a photo when received them and that did kit match, very flat and limp looking”

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Posted 7 months ago

“The flowers were sent by Royal Mail and arrived a day after the requested day. The recipient sent me a photo of the flowers and they were sparse and seemed different to the illustration.”

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Posted 7 months ago

“I am a repeat customer but have found in my last few orders that the flowers are not of the same quality as before.”

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Posted 7 months ago

“Came late and not impressed”

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Posted 7 months ago

“Beautiful flowers. Unfortunately they turned up 2 days after requested delivery date. Very disappointed.”

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Posted 7 months ago

“I wasn't informed flowers had been delivered as I usually am and the recipient said there was no flower food with flowers as there usually is,^”

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Posted 7 months ago

“Unfortunately delivered to wrong address, had to be hunted down!”

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Posted 7 months ago

Bunches.co.uk is rated 4.7 based on 199,746 reviews