Bunches.co.uk Reviews

4.7 Rating 198,058 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,058 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have ordered from bunches several times before and always been more than happy with the flowers..this time the bunch was half what was shown in the image on line.. very disappointed...”

Helpful Report

Posted 9 months ago

“Always been happy with Bunches. Sadly letterbox flowers arrived a day late and had been sitting with Royal Mail somewhere. Flowers not as fresh as they could have been. Probably not your fault as out of your hands”

Helpful Report

Posted 9 months ago

“Delivery really good but disappointed in the flower arrangement that I purchased . I was sent photos of the flowers and I as I said disapppintred because I felt there were not as many fllowers in the arrangement compared to the online picture.”

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Posted 9 months ago

“Loved all the packaging was recyclable but some flowers didn't last the week and some stems went mouldy sadly. Especially as most of the bunch came unopened so was hopeful as they would open over the week. Delivery etc was promt”

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Posted 9 months ago

“Unfortunately the flowers delivered were not in bud, which is what I ordered. I contacted customer service and they gave an answer saying they were in bud. I replied to say they definitely weren’t and then Bunches didn’t reply further. A shame because the flowers are quite nice but aren’t lasting as long as expected.”

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Posted 9 months ago

“Buds dropped off after 3-4days”

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Posted 9 months ago

“Just a little disappointed with the size of the bouquet. It looked much more substantial online”

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Posted 9 months ago

“Flowers were lovely but the cake ordered with them was not delivered”

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Posted 9 months ago

“Unfortunately my experience of Bunches is not good - sorry. Firstly, the order I had placed for flowers to be sent to NI was inexplicably cancelled - although my payment was immediately refunded; in fact the refund was the only notification I had to say the order was cancelled . Secondly, I ordered a 'Letterbox arrangement' assuming this would go through the letterbox as I knew my friend might be out. However, Royal Mail would not deliver them without a signature, so it was only when I received a message from Royal Mail to say my friend had to make other arrangements - by which time I imagine the flowers were past their best! So, not happy.”

Helpful Report

Posted 9 months ago

“When they arrived they didn't look at all good as the time went on they looked better but nothing like the picture shown on the website”

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Posted 9 months ago

“Good choice of flowers and good value however unclear how to claim discount for repeated purchases”

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Posted 9 months ago

“Got to say the bunch of carnations my mum received was a bit ‘sad’ - I know it was a basic bunch but it used to be that we were pleasantly surprised by the delivery…….”

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Posted 9 months ago

“5 x foliage stems 2 thick and bulky. lots of stems only 8" carrying one flower bud not worthy of a good report this time sorry to say. I have taken photos to show people.”

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Posted 9 months ago

“Sadly, my friend expressed disappointment as she thought the flowers were quite squashed when she opened the parcel. I have never had this response before and I always use bunches letterbox flowers. Hopefully this was a one off as I will continue to buy from you.”

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Posted 9 months ago

“Lovely flowers, but disappointed with the size.”

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Posted 9 months ago

“I have used Bunches many times and they have always been reliable. Unfortunately on the most recent occasion, three of the carnation stems arrived with broken heads and the rest of the bunch didn't offer value for money.”

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Posted 9 months ago

“flowers arrived tired and after 2 days didn't look like photo at all... didn't really last 7 days”

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Posted 9 months ago

“Always have a great expereince with bunches however sadly on this occasion i was let down as card i paid for with special message to go with the flowers was not included.”

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Posted 9 months ago

“My Auntie was happy with her flowers but when she sent me a photo I was very disappointed with what she got compared to what I had ordered. A shame as they look lovely on the website!”

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Posted 9 months ago

“Fresh flowers but a little disappointed at the size of the bunch”

Helpful Report

Posted 9 months ago

Bunches.co.uk is rated 4.7 based on 198,058 reviews