Bunches.co.uk Reviews

4.7 Rating 203,173 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 203,173 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Please stop Sendung advertising to my account”

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Posted 3 weeks ago

“Always happy with purchases and recipients are always pleased. I have recommended Bunches to a lot of people and I will continue to use them”

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Posted 3 weeks ago

“Excellent service. User friendly website. Receiptent very pleased and said they were the nicest flowers she had ever received via post. Will definitely being ordering again in the future.”

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Posted 3 weeks ago

“I have sent both flowers and gifts using Bunches on numerous occasions and the recipients have always been delighted with their quality and freshness. They have always arrived on the requested date and the tracking system has been excellent”

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Posted 3 weeks ago

“Beautiful flowers and smooth delivery.”

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Posted 3 weeks ago

“Living in the US, and having family in England, Bunches is the one place I go for gifts at Christmas and birthdays etc. The flowers and plants are always fresh and long lasting, and the hampers are full of all things delicious! Bunches is an excellent company!”

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Posted 3 weeks ago

“Beautiful flower arrangement, delivered exactly on time. Very reliable. Would use again. Thank you”

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Posted 3 weeks ago

“Flowers delivered on time and the recipient was delghted”

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Posted 3 weeks ago

“Recipient said flowers were beautiful and arrived on time. Have used Bunches for quite a few years now, always happy with them”

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Posted 3 weeks ago

“Lovely flowers very happy good delivery”

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Posted 3 weeks ago

“Always good service !”

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Posted 3 weeks ago

“There was an initial problem with the address of the recipient not due to bunches. After a phone call to Bunches it was sorted out very quickly and delivered and the recipient was very happy with the flowers.”

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Posted 3 weeks ago

“Very happy with the service my brother in law received his present in time and was pleased with it.”

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Posted 3 weeks ago

“I have been a frequent user of Bunches for a couple of years now. Usually I would give 5 stars but my last order was for an 80th birthday and it arrived days late and was deposited on the doorstep past 8pm at night! Odd for for post office delivery! My friend found them 3 days after her birthday. Good job it wasn’t hot weather. Not sure what state they were in ? My friend is too polite to complain. Usually very pleased , flowers very fresh but couriers maybe need investigation. It won’t stop me using Bunches unless it happens again.”

Helpful Report

Posted 3 weeks ago

Thank you so much for your feedback and for being a loyal Bunches customer over the years. We're truly sorry to hear about the late delivery of your friend's 80th birthday flowers - this certainly doesn't match the standard of service we strive to provide for life's meaningful moments. We're particularly concerned about the flowers being left on the doorstep so late in the evening and not being discovered for several days. This isn't the experience we want for you or your friend, especially for such a special birthday celebration. Our team would love the opportunity to look into what happened with this particular delivery. While we work with trusted delivery partners, we know that sometimes things don't go as planned, and we take full responsibility when they don't. We'd be grateful if you could contact our Customer Care team with your order details so we can make this right for you and ensure it doesn't happen again. You can reach us by email at flowers@bunches.co.uk or by phone on 01623750343. We value your continued support and want to restore your confidence in us. Thank you again for taking the time to share your experience - it's feedback like yours that helps us improve our service for all our customers. kind regards, Bunches.

Posted 2 weeks ago

“I have always used Bunches for sending friends and family flowers. They have always been very good. On one ocassion when there was a problem it was rectified very quickly. Friendly customer service.”

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Posted 3 weeks ago

“My order of house plant and" Thinking of you cookie " was well received by my Sister in law.She had just had a second hip replacement operation.Thank you for the prompt service.”

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Posted 3 weeks ago

“Flowers always arrive on time last a long time and are very much enjoyed by recipients”

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Posted 3 weeks ago

“Beautiful I have used other companies in the past and been disappointed or they have arrived late! Bunches have never let me down, on delivery or quality! My daughter says the flowers still look lovely after more than a week! Highly recommend!”

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Posted 3 weeks ago

“Flowers for my Mum. Flowers are lovely colours and lasted a long time. Always count on the quality.”

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Posted 3 weeks ago

“Very pleased with the flowers received in perfect condition and on time,thank you.”

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Posted 3 weeks ago

Bunches.co.uk is rated 4.7 based on 203,173 reviews