Bunches.co.uk Reviews

4.7 Rating 203,254 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 203,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers had reached the relevant postal facility at 8.15am and were not delivered until 6.15 pm. Won’t be using your services again.”

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Posted 1 month ago

“I sent a surprise bouquet to a friend and she was so delighted with them. She loves spray carnations and they last for weeks. They arrived exactly as ordered and in great condition. I would recommend Bunches and use them again.”

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Posted 1 month ago

“The flowers were lovely and packed so well together”

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Posted 1 month ago

“I was pleased that I paid extra for tracking my gift. They arrived on the day. I can't comment on what the bouquet was like as the recipient didn't say and they didn't send me a picture either so all I can say is going from past experience they were probably lovely as always.”

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Posted 1 month ago

“A good selection at reasonable prices.”

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Posted 1 month ago

“Beautiful flowers and arrived on date requested”

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Posted 1 month ago

“Bunches always delivery super fresh flowers that look beautiful. Always delivered when stated.”

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Posted 1 month ago

“Flowers arrived on the day requested. Recipient really pleased with them.”

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Posted 1 month ago

“Excellent all round”

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Posted 1 month ago

“Good delivery on time and with care.”

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Posted 1 month ago

“I have always used bunches but this time my order was two days late, I placed my order well in advance, the person is elderly and I really wanted it to arrive in her birthday”

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Posted 1 month ago

Thank you for your review. We're so sorry to hear that your order arrived two days late, especially when it was intended for an elderly lady's birthday. We completely understand how important it was for this gift to arrive on time for such a special occasion. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 month ago

thank you for your review. We're so sorry to hear that your order arrived two days late, especially when it was intended for an elderly lady's birthday. We completely understand how important it was for this gift to arrive on time for such a special occasion. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 month ago

“Beautiful flowers, excellent value for money and arrived as stated. I would highly recommend”

Helpful Report

Posted 1 month ago

“For any floral delivery, I always go to Bunches and, in addition, recommend that others do the same. The delivery is always punctual and the the flowers of good quality as they always seem to last!”

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Posted 1 month ago

“Always fresh and delivered on time.”

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Posted 1 month ago

“Beautiful flowers delivered on day requested.”

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Posted 1 month ago

“The friend who the rose plant was for rang thanking me for such a lovely gift and how pleased she was to receive it. The delivery brilliant too.”

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Posted 1 month ago

“Image on the website was misleading. Flowers that were delivered were scrawny.”

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Posted 1 month ago

Thank you for your review. Thank you for contacting us. We're very sorry to hear that the flowers didn't match your expectations from the website image. We understand how disappointing this must have been, especially when you were looking forward to receiving a beautiful bouquet. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk and an image of the flowers so we can look into this for you? Kind regards, Bunches.

Posted 1 month ago

“Very lovely selection of flowers delivered on time .”

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Posted 1 month ago

“Bouquet bought for sympathy on anniversary of husband's death. Flowers delivered on designated date but left downstairs in rain and wind. Recipient not contacted when delivered at all I had to tell her! Already put in adverse comments to DPD. No reply. Guaranteed delivery paid for”

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Posted 1 month ago

Thank you for your review. We're truly sorry to hear about the poor handling of such an important delivery. We understand how meaningful this sympathy bouquet was, especially on such a significant anniversary, and we're deeply disappointed that our courier let us both down during such a sensitive time. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 1 month ago

“I have used Bunches for years and found them excellent. Their produits are lovely and the people at Bunches are pleasant, friendly and helpful. In all the years there have been only two disappointments, a late delivery for a birthday and they made good with a second bunch of flowers and most recently a delivery for a birthday with a broken stem. I haven't reported this yet but feel confident they will rectify it with their usual goodhearted customer care.”

Helpful Report

Posted 1 month ago

Bunches.co.uk is rated 4.7 based on 203,254 reviews