Bunches.co.uk Reviews

4.7 Rating 201,065 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice flowers. Even though the order was placed in plenty of time to be delivered on my daughter in law’s birthday they arrived a day late. Very disappointing”

Helpful Report

Posted 2 years ago

“I was able to follow the progress of my flowers easily and knew they arrived on time. The picture of a door was no good though as it was not of the relevant address. Maybe a check on your delivery people is needed? As far as I know the flowers were good.”

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Posted 2 years ago

“Bit disappointed this time, to be honest. For my daughter in law, who had had an accident. Weren’t really that much like the picture on your site, and some of them didn’t come out much. For £30 I expected more.”

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Posted 2 years ago

“Delivered on time Recovered well after transit”

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Posted 2 years ago

“Unfortunately gladioli looked sad and droopy and didn’t last long.Disappointing as I have been very satisfied in the past. 5 stars previously”

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Posted 2 years ago

“The flower arrangement looked lovely and was a nice size display. Although unfortunately the flowers only lasted about 3-4 days before wilting, despite being given regular water top ups and changes.”

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Posted 2 years ago

“I am saddened to write this review as I have been delighted with your flowers many times before. My order for Unicorn Bliss I ordered I am afraid looked nothing like its picture. I visited my godmother on her 93rd birthday and was horrified at what you had sent. Unfortunately I did not take a photo (wish I had as it was awful) but I didn't want to upset her. As you are aware I have used you many times in the past but am unsure whether to again due to seeing what a poor offering you provided this time.”

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Posted 2 years ago

“Usually I am pleased with your service but my recent order included roses which were dying 2 days after delivery.”

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Posted 2 years ago

“These flowers were perchased as a thankyou present so have only seen a photo, not impressed, haven't used bunches for a while as the last lot of flowers I ordered were a disappointing, and more were sent, but I don't think I shall be using you again”

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Posted 2 years ago

“Flowers we’re lovely but looking very sad and droopy when delivered.”

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Posted 2 years ago

“After buying a fair few bunches from yourselves and being more than happy, the last was somewhat lacking in quality, only lasted 5 days , roses and the sunflowers wilted quick, looked after them well but just didn't seem to last like previous orders .”

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Posted 2 years ago

“A little disappointed upon arrival - didn’t have the birthday wow factor I was hoping for and a few of the stems had been broken during delivery which had to be binned. However, the recipient managed to arrange them well and they have lasted for a week so far.”

Helpful Report

Posted 2 years ago

“The flowers were lovely but my recipient wasn't in and the flowers were taken next door .No card was put through the letterbox to let them know the flowers were next door so they didn't get them to late !”

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Posted 2 years ago

“Nice flowers, good price but didn’t deliver when they said they would & poor communication”

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Posted 2 years ago

“Good value however they didn't deliver the flowers on the original day I booked for because no one was home - this was disappointing as they were meant to have been delivered on a birthday. They could have easily been left outside on the porch”

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Posted 2 years ago

“Flowers were underwhelming and looked rather sparse compared to the photograph on your website. I’m disappointed. They were delivered on time so thank you for that”

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Posted 2 years ago

“I always use bunches when I need to send flowers. On this occasion I was a little disappointed with the amount of flowers. As they were delivered on a Monday as requested, I had not thought enough that the flowers would be in the post from the Saturday. I will give more thought to my ordering in future.”

Helpful Report

Posted 2 years ago

“I have used Bunches at various times and am always pleased with the flowers that are sent and the service. Unfortunately this time the service was let down by Royal Mail delivery. The flowers I ordered on the Friday were to be delivered on Sunday. I tracked the delivery and was told that Royal Mail couldn't deliver because they couldn't enter the property. This was totally untrue as I checked with the recipient, who was home and there was no obstruction. The flowers were not delivered until Tuesday. Unacceptable and disappointing on the part of Royal Mail. The flowers were lovely and greatly appreciated by the recipient when they finally arrived. Great pity that Bunches are let down by bad delivery.”

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Posted 2 years ago

“The pictures on the site looked lovely, and the flowers when they arrived were indeed very pretty. However the bouquet was quite small and not really value for money”

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Posted 2 years ago

“When they arrived it was in the extreme heat to be fair, and they looked completely dead but I put them in some nice fresh water and they did come back a bit, maybe they would have done better if it wasn't such extreme heat.”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,065 reviews