Bunches.co.uk Reviews

4.7 Rating 201,048 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed with delivery, just left on the doorstep in the rain.We know he didn't knock as family home and dog didn't bark”

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Posted 2 years ago

“The flowers arrived in good time, but the roses in the bunch did not last the 7days promised”

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Posted 2 years ago

“Always been happy with the service before but this time arrived a day late and very squashed. It was a big birthday so had to panic buy on the morning to get a replacement.”

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Posted 2 years ago

“delivery was fast but nowhere near enough flowers for the price”

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Posted 2 years ago

“I have always found Bunches but on this occasion feel badly let down. I ordered a standard bouquet as shown on the website but the flowers that arrived were nowhere as ‘vase filing’ as depicted. They were treated as suggested and the big carnations did fill out and last but the spray carnations and wax flowers have not leaving the whole arrangement looking very sparse. I am particularly disappointed on this occasion as this was a gift to my Son and partner on the birth of my new granddaughter.”

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Posted 2 years ago

“I was not quite as happy with the flowers I have used bunches many times most of the flowers were lovely but the roses were supposed to be peach they were cream and not looking as fresh as they could be and some of the foliage was not at its best.”

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Posted 2 years ago

“Have used Bunches for a while now but on this occasion I was disappointed with the small size of bouquet. It did not arrive with a water reservoir as is normal. Did arrive on time & well packaged”

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Posted 2 years ago

“Nice flowers, and good delivery service, but be aware that there are different sizing options to choose from. I selected a standard bunch and sadly, once unwrapped and put into a vase, they looked nothing like the advertised picture. I think the company should state what sizing option represents the advertised picture.”

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Posted 2 years ago

“Service good quality not so good. More gysophillia than I had hoped for And the few flowers were dull.”

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Posted 2 years ago

“On arrival roses were dissapointing colour not reflective of on line review”

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Posted 2 years ago

“Was not completely happy with this bouquet as some of the blooms were a bit tired looking on receipt and I had to remove a couple of the outer leaves on the roses straight away. However beautiful colours especially the roses”

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Posted 2 years ago

“Delivered without the card so the recipient didn't know whi had sent it”

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Posted 2 years ago

“I am usually very pleased with the flowers I have sent from Bunches because up til now they have been very good quality. Sadly the last bunch I had sent to my daughter in law looked sad and droopy and I was rather disappointed.”

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Posted 2 years ago

“Very disappointed with the flowers, didn't really look like what l had ordered. But the delivery was great”

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Posted 2 years ago

“I use to buy from this company a lot and loved their arrangements . Sadly however , I recently ordered what was described as a pure white arrangement ....white carnations, freesia , Alstromeria and gypsophelia . I ordered one for myself and one for a friend ....so quite expensive. What arrived was a less than accurate offering ......the Alstromeria were pink , there was NO gypsophelia ( instead a woody pink replacement. I rang and had a bored reply and an offer of ' replacements' . Sad they no longer seem bothered. ( purchased by K.Webb)”

Helpful Report

Posted 2 years ago

“Flowers looked beautiful and arrived on day requested. Followed instructions leaflet but no flower food provided. Roses started to wilt within 3 days and within 5 days all flowers were dry. Disappointed that the flowers didn't stay fresher for longer.”

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Posted 2 years ago

“I have used your service for sometime and always been happy with the flowers, however I was disappointed that I now have to,pay postage, I guess it's a sign of the times shame”

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Posted 2 years ago

“We ordered a bouquet recently, but were disappointed because we paid for a ‘large’ which stated that it included 17 stems. The bouquet which was delivered did not contain 17 stems of flowers but 17 stems of flowers and foliage which we did not realise, we feel this should be made clear when ordering.”

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Posted 2 years ago

“Delivery was as promised, but the flowers left a lot to be desired.”

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Posted 2 years ago

“Beautiful flowers shame about the late delivery.”

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Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,048 reviews