Bunches.co.uk Reviews

4.7 Rating 201,042 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,042 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can’t fault the flowers! They lovely and fresh. I get them delivered for birthdays and special occasions and usually we have no problems. On this occasion. The delivery let you down. I paid extra for Courier delivery as I know there are postal strikes. I ordered a week in advance but DPD driver did not deliver flowers and mom had to go out of her way on Sunday to pick up from post office which is a few miles away from where she lives.”

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Posted 2 years ago

“Website easy to navigate and arrived on time but flowers lasted less than a week and was a tiny bunch considering they were £50. Not worth the price :(”

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Posted 2 years ago

“Delivery was on time and as promised, however the actual flowers themselves was a disappointment… it looked no different than something I’d buy from the supermarket sadly!”

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Posted 2 years ago

“Fast delivery. Flowers unfortunately were not not the best quality with damaged stems.”

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Posted 2 years ago

“Have always bought from Bunches , their flowers are always fresh and get delivered on time , however was disappointed with the Mother's Day bouquet this year as seemed very small and not of the usual standard .”

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Posted 2 years ago

“I chose the flowers to be delivered on Sat 18th March so that they’d be there in time for Mother’s Day. But they arrived late - on the Monday 20th”

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Posted 2 years ago

“Customer service was very good when contacted them. Flowers not so good, only lasted a few days so didn't even get to full bloom, not very happy as these were for mothers day”

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Posted 2 years ago

“I previously rated Bunches highly but the flowers I ordered for my mother in law for Mother's Day were distinctly underwhelming, with a high ratio of greenery to blooms.”

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Posted 2 years ago

“I have ordered loads of time from bunches and they're normally absolutely spot on. But this time I ordered a bunch for mother's day and the roses were slightly brown and the flowers only last about 4-5 days. I'm sure next time they'll be spot on again.”

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Posted 2 years ago

“Good quality flowers but a large bunch doesn’t compare to the size of a large bunch with other companies which was a shame. The flowers themselves were beautiful though, just not enough of them.”

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Posted 2 years ago

“Pretty flowers but very overpriced if I'm honest.”

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Posted 2 years ago

“I am sorry to be writing this, but I was very disappointed with my 93 year old mother's flowers. My mum was very disappointed too, as I've always used yourselves and have been mostly happy. I'm very sorry, but I will not be using your company in the future.”

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Posted 2 years ago

“Appreciate there are overheads and delivery but for £30.00 the amount of flowers was not brilliant and more foliage than flowers. Look more on website than it was. Would have like to have seen a few more blooms for the money I paid.”

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Posted 2 years ago

“Arrived on time. Good communication,a little disappointed with the flowers.will buy again.”

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Posted 2 years ago

“Hit and miss…. Both I and my sister sent flowers for Mother’s Day from Bunches. My flowers are ok but the ones my sister sent started dying 2 days after they opened despite my following the instructions fully. I’d submit a photo to show but there is no option here. Also, the bunches are much smaller than the picture shown although to be fair they do tell you how many stems you get. It seems like the photos on the website are of the largest version of the design rather than the standard version. It would be helpful to have a photo of each size option so you know exactly what you are getting.”

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Posted 2 years ago

“I was a bit disappointed. The pink roses arrived and were already brown around the edges so my mum had to pull some of the petals off before they even when on display.”

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Posted 2 years ago

“Flowers were nice but I would have expected more within the bunch for the money. Delivery good.”

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Posted 2 years ago

“The flowers from Bunches are usually really nice, unfortunately on this occasion not so good. On the second day of the. Arriving the roses turned brown and the rest of the bunch had started to look a bit sad.”

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Posted 2 years ago

“The photo my friend showed me of the flowers I sent her looked very different to the picture online, about half the size.”

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Posted 2 years ago

“Usually I find Bunches to be first class and my Mom has always been delighted with her flower gift. She did however call me after receiving her Mother’s Day gift to say how profoundly disappointed she was and how much below standard the flowers were. If this was my first experience with Bunches I wouldn’t order again. I will try again though based on a previous good history and hope this latest delivery was a one off blip.”

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Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,042 reviews