Bunches.co.uk Reviews

4.7 Rating 201,048 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,048 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely bunch of flowers, but it's worth the money.”

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Posted 2 years ago

“Supposed to be 22 stems, only got 18.”

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Posted 2 years ago

“I think it bad form to offer a short term discount code. To then offer a larger discount the day after it expires.”

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Posted 2 years ago

“Small selection compared to picture”

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Posted 2 years ago

“I have used Bunches for several years and always happy with the serice, from ease of ordering, the qualitoy of the flowers and the Posy points I collect. Although this time the flowers were beautiful as usual, the delivery (if I can call it that) did not live up to expectations. The recipient was not in when the flowers were delivered, so they were left near the gate, where anyone could have taken them. The proof of delivery was just a photo of the house number. I would seriously rethink using Royal Mail Bunches as I will think twice about ordering again.”

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Posted 2 years ago

“The flowers were lovely but they were sent as a Mother's Day gift and were not delivered until three days later so a bit disappointed.”

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Posted 2 years ago

“usually love bunches I live in the states and it makes sending flowers to my mum in the UK easy. Having said that, the last few orders have not lived up to past experience, her Mother’s Day flowers where dried out.”

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Posted 2 years ago

“Arrived on time. Flowers didn't look as full as pictures on website but am aware that they are sent in bud to last longer. Happy overall.”

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Posted 2 years ago

“Very good customer service and quick and easy process to purchase. Only comment was the flowers provided were extremely overpriced to amount that was received.”

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Posted 2 years ago

“Overall an easy ordering service. I have been ordering with bunches for over 10years, however I have found the flowers are not as good as they have been.”

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Posted 2 years ago

“Unfortunately the bouquet took a few days to be delivered. Of course this isn’t your fault, it was Royal Mail! But it meant that the flowers weren’t in great condition when they arrived.”

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Posted 2 years ago

“I have bought from Bunches many times but this time i was very disappointed as this was for our mums 90th Birthday soooo was very upset when Igot home to find the box wet and open with flowers upside down as it was the bottom of the box that was wet the container that the flowers were in had leaked out and flowers musnt have had much water in transit Therefore flowers where dying within 2days of delivery I know this is not Bunches fault but probably the post office but i feel some one needs to speak to post office to be more careful with the transit and delivery I will still be using Bunches in the future as i have never been unhappy before They are a very professional and easy to order”

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Posted 2 years ago

“Sad small bunch of carnations when they turned up. Would’ve cost £3 from local supermarket instead of £19!”

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Posted 2 years ago

“My last order for my daughter's birthday placed 5 days before the date to be safe it arrives on time, unfortunately it was delivered day after her birthday , tulips didn't look anything like the picture on the website. There were hardly 5 tulips instead of 10. Disappointed.”

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Posted 2 years ago

“Was disappointed that flowers were just left on doorstep and not ringing the door.”

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Posted 2 years ago

“Flowers did not look as picture presented, delivered late than chosen date. Not happy.”

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Posted 2 years ago

“I always buy Bunches flowers but this time as well as buying my friend some for her birthday and bought myself some for mine on the same day. I have never had a bad bunch until this time. There were a lot of little flowers included in the bunch.”

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Posted 2 years ago

“I ordered flowers to be delivered on 8 March to someone who had just had a baby I tracked the delivery and it showed an obscure photo of something I’m not quite sure what and that it had been delivered on 10-01-23??? When I questioned this I was told it was the Royal Mails fault. As the person who the flowers were for has been busy with her new baby I don’t know if they were delivered or not - so cannot comment on the questions below”

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Posted 2 years ago

“Flowers were beautiful but the first available delivery date was a week after order date so it’s not really a last minute idea”

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Posted 2 years ago

“Unfortunately the flowers arrived the day after my daughter in law's birthday which was a shame as her main present was a retro vase which needed the flowers to fill it. nevertheless she was pleased with them when they arrived”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,048 reviews