Bunches.co.uk Reviews

4.7 Rating 201,092 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,092 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lacking the quality price and chocolates that used to be. There are other companies who now offer equally if not better value”

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Posted 3 years ago

“I have used bunches on several occasions and have always been impressed with them. My last order was for a friend's birthday and should have arrived on the day itself but she received them 4 days late!!”

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Posted 3 years ago

“Got for a present, delivery reliable however doesn't look like the photo and not what I was expecting. Over the days they bloomed a little but not enough to justify the money spent. Made the recipient happy however not sure if it was worth the money :)”

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Posted 3 years ago

“Went to wrong address”

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Posted 3 years ago

“Flowers are good quality which give pleasure. However, last time the order arrived a day earlier than ordered; time before three days late. Be careful!”

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Posted 3 years ago

“The flowers were great not sure about the bird seed though since it was flowers sent in sympathy!”

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Posted 3 years ago

“I had received a bunches bouquet earlier in the year and was impressed but after viewing the photo the recipient sent me I was a little disappointed on how ordinary and a bit sparse it looked”

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Posted 3 years ago

“Flowers arrived a day later than required, missed the birthday of my wife!”

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Posted 3 years ago

“Unfortunately, when they were delivered they were left outside by the delivery company on a very cold day & 5 hours later were not looking very well. Not really Bunches fault but did mean I can't really judge the flowers.”

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Posted 3 years ago

“My daughter loves Freesias and these looked really lovely in the photo but to be honest I was quite disappointed when she sent me a photo of them the gypsophilia was very sparse and so we’re the freesias I know they arrive in bud but even when they opened they still looked sparse worst I have ever had from you.”

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Posted 3 years ago

“Late delivery again,question whether to use again”

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Posted 3 years ago

“Usually very happy with Bunches but on seeing the flowers I had ordered for a friend's birthday, I thought they looked quite sparse for what I had paid”

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Posted 3 years ago

“The flower side worked perfectly, though I could not get a next-day delivery. Royal Mail were the delivery agent and their communication was poor so many hours passed before I had news of delivery. When Bunches used DPD communication was excellent”

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Posted 3 years ago

“I don’t know what the flowers were like that I sent but my message wasn’t with them so they didn’t know they were from me and had to ask them in the end if they got them - annoying!”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“Flowers lovely - wrong address! Reached right address 2 days later but recipient seemed pleased.”

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Posted 3 years ago

“Roses didnt last very long at all fressias are good.”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 years ago

“The Flowers were lovely but, because Bunches use Royal Mail, they were sadly delivered two days late!! Pigeon carrier would’ve been quicker. Bitterly disappointing service from Royal Mail. Bunches Customer Service were very apologetic and, in their defence, did offer to deliver another Bouquet but it didn’t seem worth the effort. My friend’s 60th had already been and gone.”

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Posted 3 years ago

“Usually very good, but I was disappointed by the late arrival this time, which meant they did not get there for my mother's birthday.”

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Posted 3 years ago

Thank you for your review. We are sorry to hear of your disappointment. After checking the tracking of the gift Royal Mail have advised us that they were unable to gain access to the property to deliver the gift and a further attempt was made the following day. Please accept our sincere apologies for any disappointment this may have caused. Kind Regards Bunches

Posted 3 years ago

“Nicely packaged and delivered on the right day. The free birdseed was a nice touch. The flowers received were very good. My main criticism is that the overall amount of flowers felt a bit mean for the price paid.”

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Posted 3 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand tied arrangement and would need to be arranged and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 years ago

“Lovely freesias but the 17 should have been 20!!!!!”

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Posted 3 years ago

Thank you for your email. We are sorry to hear stems were missing from your arrangement. We will be in touch with you very soon. Kind Regards Bunches

Posted 3 years ago

Bunches.co.uk is rated 4.7 based on 201,092 reviews