Bunches.co.uk Reviews

4.7 Rating 202,029 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,029 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers weren't great they didn't open up as much as expected and they just looked rubbish I won't be using these again.”

Helpful Report

Posted 7 years ago

Dear Jamie Thank you for your review, I am sorry to hear you have been unhappy with your recent flower gift and the flowers didn't open as much as expected. We will be in contact with you very soon to discuss this with you. Kind Regards - Bunches

Posted 7 years ago

“Bouquet bought was suppose to be large, but was disappointed with flower sent.(seemed smaller bunch sent) .Not worth £24.99. Have used Bunches in the past,but won't use or recommend again.”

Helpful Report

Posted 7 years ago

Good Afternoon Thank you for your review. I am sorry to hear you have been disappointed with your recent flower gift. We will be in touch very soon to discuss this matter with you. In the meantime if you would like to contact us either via telephone on 0800626 249 or via email flowers@bunches.co.uk we will be happy to look into this and find the best resolution.

Posted 7 years ago

“Flowers beautiful and arrived in bud but recipient couldn't see a message and had to guess they were from me”

Helpful Report

Posted 7 years ago

Good Afternoon. Thank you for your review, I am pleased to hear you have been happy with the flowers, however I am sorry to hear the recipient could not see the message on the gift card. we will be in touch with you shortly regarding this issue. Kind Regards - Bunches

Posted 7 years ago

“Flowers not as expected for the money”

Helpful Report

Posted 7 years ago

Sorry to hear you have been disappointed with the flowers Clare . We will be in touch with you shortly to discuss this further. Alternatively if you would like to contact on 0800 626 249 or flowers@bunches.co.uk . Thank you.

Posted 7 years ago

“I wasn't happy with the item overall.When they were delivered they were all in separate tubs I had to put the bouquet together myself which I wasn't expecting.I am quite angry actually.”

Helpful Report

Posted 7 years ago

Sorry to hear the flowers have caused disappointment on this occasion . We will be in touch with you shortly to discuss this further. Alternatively if you would like to contact on 0800 626 249 or flowers@bunches.co.uk . Kind Regards

Posted 7 years ago

“The postman left a card on the Friday to say they weren’t able to deliver a package and could she collect from the post office. She collected it on Monday morning. There was no mention that it was flowers.”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment Audrey. We will be in touch with you shortly. Thank you.

Posted 7 years ago

“Very unhappy with the size of the bunch for the price not worth”

Helpful Report

Posted 7 years ago

Sorry to hear the flowers have caused disappointment on this occasion Abi. We will be in touch with you shortly to discuss this further. Thank you.

Posted 7 years ago

“Flowers not very fresh recipient says they lasted less than 7 days. Not usual standard.”

Helpful Report

Posted 7 years ago

Sorry to hear the flowers have caused disappointment on this occasion Linda. We will be in touch with you shortly to make this right for you. Thank you.

Posted 7 years ago

“I entered the wrong address into the form (I am paranoid about entering the wrong address and remember double checking I entered the right one before clicking yes so I don't understand what has happened). I understand that this is my fault, however, when the person at the wrong address had said that the recipient didn't live at the address, I would have liked for Bunches to contact me so I could remedy this problem and the flowers could have been with my friend at the time she needed them and I wouldn't have wasted £20. I had no email or recognition that the flowers had been dispatched, let alone a delivery had been attempted. I will not be using this service again which is a shame because my Mum suggested your company to me and she has been a long time customer of yours.”

Helpful Report

Posted 7 years ago

I'm very sorry to hear about your disappointment Natalie.A member of our team will be in touch with you shortly to discuss this further with you. Thank you.

Posted 7 years ago

“Not many flowers. Didn't look like a bouquet worth that much money. Disappointing a recipient was poorly”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment. We will be in touch with you shortly to make this right for you. Thank you.

Posted 7 years ago

“Whilst the flowers were delivered on time and nicely presented, there was just no vase that was suitable the stem was so short that in a small vase the stems fell over and in a long vase all the flowers were submerged in water”

Helpful Report

Posted 7 years ago

I’m so sorry about this Belinda. We will be in touch with you shortly but in the meantime, please feel free to contact us at flowers@bunches.co.uk or on 0800 626249.

Posted 7 years ago

“What has happened to bunches! I have purchased flowers from you many times before and been very happy however I recently sent the same flowers to my mother and mother in law. No chocolate and a very small specimen of flowers which did not last a week. Very disappointed and will be shopping around in future.”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment. We will be in touch with you shortly to make this right for you. Thank you.

Posted 7 years ago

“Sent flowers to daughter at uni, was not in when delivery attempted and for various reasons daughter unable to go and collect them so never saw what the flowers were!”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment Caroline. We will be in touch with you shortly. Thank you.

Posted 7 years ago

“Flowers were dissappointing. A mix of bud and fully open and photos not truly representative of product once all stems were fully opened.”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment Stephen. We will be in touch with you shortly to make this right for you. Thank you.

Posted 7 years ago

“She didnt recieved it”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment regarding the non delivery of your flower gift Barbara. We will be in touch with you shortly but in the meantime if you would like to get in contact again with our Customer Support Team you can by calling either 0800 626 249 or at flowers@bunches.co.uk . Thank you

Posted 7 years ago

“I had some orchids sent to me for my birthday they looked great so I sent some to my Grandaughter who just had a baby but after a. Few days the buds kept dropping & the petals just shrivelled up I was very disappointed my Grandaughter are still looking very good”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment. We will be in touch with you shortly but in the meantime if you would like to get in contact again with our Customer Support Team you can by calling either 0800 626 249 or at flowers@bunches.co.uk . Thank you

Posted 7 years ago

“The ‘vintage begonia’ received was straggly with only a few flowers, it did not look like the one advertised on the website. The pot was as described and delivery was prompt.”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment Sandra. We will be in touch with you shortly but in the meantime if you would like to get in contact again with our Customer Support Team you can by calling either 0800 626 249 or at flowers@bunches.co.uk . Thank you

Posted 7 years ago

“Of the four orders which were for delivery in January all four recipients Stated that the quality and amount of flowers received did not compare to what they had previously received from you.”

Helpful Report

Posted 7 years ago

I'm really sorry to hear about your disappointment Peter. We will be in touch with you shortly but in the meantime if you would like to get in contact again with our Customer Support Team you can by calling either 0800 626 249 or at flowers@bunches.co.uk . Thank you

Posted 7 years ago

“Nothing went wrong (except my I pad) in fact the flowers were fantastic and have lasted well. I wanted to put in full stars but the stars disappeared when I went to do it. My friend e mailed a photo of them and they look as fresh as when they were delivered.”

Helpful Report

Posted 7 years ago

“My flowers came this morning which was a wonderful surprise. But when I open the box some of the flowers were looking a bit worse for wear and the Roses were a bit scraggy. Also some of the greenery in the box was starting to go a bit Brown because the water in the bottom and totally dried out of the tissue.”

Helpful Report

Posted 7 years ago

I'm really sorry to hear this and for your disappointment regarding how your flower gift has been received Debbie . We will be in touch with you shortly to make this right for you. Thank you

Posted 7 years ago

Bunches.co.uk is rated 4.7 based on 202,029 reviews