Bunches.co.uk Reviews

4.7 Rating 201,046 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried these over interflora for mothers days. I wasn’t particularly impressed with the quantity if I’m being honest and they haven’t stayed fresh for that long compared to other flowers I’ve sent in the past. They were sent with Royal Mail which didn’t come until late in the day, in hindsight, I should have had them delivered the day before. All in all, I probably wouldn’t use again. Not bad by a long shot but there are better options out there for a similar price range”

Helpful Report

Posted 2 years ago

“I bought flowers for Mother's Day and as lovely ad they now are, a week after the event, some of the flowers still haven't opened. I guess it means they'll last a long time, but if I were to buy them again I'd consider buying them earlier so they can at least be partially open on the day! They were also delivered quite late in the day, which is not ideal.”

Helpful Report

Posted 2 years ago

“The flowers aren't as advertised,there's alot less flowers then shown and the quality of the flowers are worse then store bought ones”

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Posted 2 years ago

“Bouquet was very pleasant and has lasted a long time, but I was disappointed at the size considering I paid extra for an "XL" bouquet - the regular ones must be very small. Also paid extra for Gypsophila but was disappointed to receive a single stem of it - mean!”

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Posted 2 years ago

“Flowers were of good quality but arrived more than a date late as they were sent to the wrong address, in the wrong town”

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Posted 2 years ago

“Ordering and Delivery great and on time. Actual product very skimpy and a shadow of the online photo.”

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Posted 2 years ago

“My mum Had the flowers a week the carnations opened but the other flowers did not”

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Posted 2 years ago

“Very happy with the flowers I ordered but disappointed that they used Royal Mail leading to my flowers being delayed even though I’d ordered them for the day before I needed them.”

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Posted 2 years ago

“Freesias and eucalyptus were lovely but the roses didn’t last long . Unfortunately the box was left flat and the liquid leaked into the box . Maybe a sign on the outside so the delivery person knows to stand it up correctly”

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Posted 2 years ago

“Arrived promptly and in fresh condition however there were significantly fewer stems than expected compared to the photograph on website.”

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Posted 2 years ago

“Pretty but not as wow as that ove were. Delivered on time bt proof of delivery photo was a useless picture of nothing.”

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Posted 2 years ago

“Average service”

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Posted 2 years ago

“Ordered mothers day flowers and selected delivery on the Saturday to ensure they arrived in time. Mother is bed bound and so left delivery instructions for the flowers to be left in her enclosed porch, in order that her carers could unwrap ect. However royal mail did not appear to have that instruction and said they could not get a reply and asked for delivery instructions which I repeated. The flowers were then delivered to the porch on the Monday , late for mothers day!”

Helpful Report

Posted 2 years ago

“Really easy to order and flowers arrived on time however my mother in law sent me a photo and I was really disappointed with how small the bunch was. It looked pathetic in the vase. The sale photographs are misleading and should show you what you are ordering”

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Posted 2 years ago

“Beautiful flowers but not worth the money.”

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Posted 2 years ago

“I have used Bunches a bunch of times and the service has usually been great. The website is easy to use and good quality for good prices. Just on this last occasion, the delivery service let the experience down. The flowers arrived a day later than asked for and the flowers arrived very thirsty and wilting.”

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Posted 2 years ago

“Sent Rainbow Galaxy flowers to Mum for Mother’s day, nice bunch but lot less flowers & more greenery in Mums bunch than the picture on line.”

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Posted 2 years ago

“I thought I would try for Mother’s Day. Unfortunately one mum got them and the other didn’t. Two days later than arranged they turn up however the quality compared to the pics on website were not the same. When delivered the flowers looked sad. Happy to provide pics if needed. I was not happy and the surprise was ruined because I kept calling to see if mother-in law had got a delivery. Won’t be ordering again. And they were expensive compared to other flower deliveries. Go to Marks and Spencer!”

Helpful Report

Posted 2 years ago

“Flowers arrived on time Unfortunately the roses were not great quality and didn’t last more than 2 days the freesias however are still going strong”

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Posted 2 years ago

“Would have been a lovely bouquet for Mum but unfortunately two of the stems were broken and the smaller flower buds have died before opening. I always use bunches and this is the first time I've complained and not been happy with my purchase.”

Helpful Report

Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,046 reviews