Bunches.co.uk Reviews

4.7 Rating 201,030 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,030 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hiya i never saw flowers but my sister said they were lovely - the picture of delivery left alot to be desired as just showed a white door an box in postman hand , no door number nothing, so defo not proof of delivery”

Helpful Report

Posted 2 years ago

“The original date I wanted flowers delivered I was given a date of over 10 days so I wasn’t very impressed . So ended up sending the flowers as a belated birthday wish . Used bunches before and have been very happy with service in the past so don’t know what the the problem was in April”

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Posted 2 years ago

“Less flowers than expected, wouldn't buy again for a gift.”

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Posted 2 years ago

“Ordering was easy, reasonable prices and some lovely flowers but Royal Mail let you down! Item was supposed to be delivered next day on a tracked 24 but didnt arrive until 48 hours. Not great.”

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Posted 2 years ago

“By using royal mail to send out flowers, they arrived three days following dispatch and were not at their best. Perhaps a different courier would be a good idea”

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Posted 2 years ago

“Bought as a gift for my daughter who was pleased when they arrived on Wednesday 12 April. However, she said they were flopping on Monday 17 April when I rang her. I was therefore disappointed that they had not lasted as long as expected.”

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Posted 2 years ago

“Not the colours I ordered and considering I paid for a larger bunch. I felt disappointed on what was sent to my sister.”

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Posted 2 years ago

“Bought before and also received and I was delighted . This time the flowers I purchased arrived 3 days late .”

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Posted 2 years ago

“Flowers would probably have been quite nice if they arrived on time. I was expecting more for the price.”

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Posted 2 years ago

“I was very disappointed when I discovered that a bunch of 'mixed freesias' I had ordered for a special friend turned out to consist of only orange and purple ones. I think Bunches should have indicated on their website that only limited colours were available. Bitterly disappointed.”

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Posted 2 years ago

“Flowers were below average, I opted for an upgrade so god knows what the standard bunch would be like. Service and delivery was good.”

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Posted 2 years ago

“I was expecting better quality.”

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Posted 2 years ago

“Flowers lovely, but delivery day late”

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Posted 2 years ago

“Sadly I was disappointed with the size of the bouquet sent to my mum , I was expecting it to be larger ?? The colours of the flowers were gorgeous especially the pink gypsophillia and they arrived on the day I requested !”

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Posted 2 years ago

“A bit disappointed as the flowers were not up to the standard we had seen previously. The flowers looked sad on arrival but perked up a bit after putting in water - however they only lasted a few days before wilting. The foliage had lost most flower heads in transit.”

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Posted 2 years ago

“Delivery was a day later than stated , and roses died within a couple of days”

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Posted 2 years ago

“I was a bit disappointed when I received a photo of the flowers I’d ordered , they didn’t look much as to what I expected . I can only guess that it was a very small vase in the photo on your website”

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Posted 2 years ago

“Very disappointed with flowers for Mothers Day. Went on chat but no satisfaction.”

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Posted 2 years ago

“Much smaller than previously not as happy as last year”

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Posted 2 years ago

“Have always received very good flowers from Bunches, only was disappointed with the Spring Blossom bouquet, which consisted of rulips & freesias. It was a mothers day gift. The tulips faded very quickly & looked washed out as they were purple in colour. Didn't really have a big impact in colour or volume & on this occasion.”

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Posted 2 years ago

Bunches.co.uk is rated 4.7 based on 201,030 reviews