Bunches.co.uk Reviews

4.7 Rating 200,560 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 200,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“More than half the bouquet died after a couple of days. I used the flower food, trimmed the edges every other day and changed the water but most of the flower just didn't last. For this price I am quite disappointed when some other brand have bouquets that last almost 2 weeks if not more.”

Helpful Report

Posted 4 years ago

“The flowers that turned up were awful and embarrassing to give to someone. So disappointed I should have really asked for a refund. They looked NOTHING like the picture. Definitely won’t be ordering from here again!”

Helpful Report

Posted 4 years ago

“Purchased a three month gift subscription for my mother and am terribly disappointed with the flowers, they were of very poor quality, mismatched and I was ashamed to have sent them as a gift. The most recent delivery looked like they had been picked from a hedge bottom.”

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Posted 4 years ago

“Flowers lasted 3 days”

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Posted 4 years ago

“Paid extra delivery to be delivered on a day. It did not arrived and thay said I am unlucky.... Had to get more flowers on a day... Why you show a single delivery day when its not guaranteed ??? Reported that and they did not care.”

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Posted 4 years ago

“Orchids were beautiful when they arrived. Dead within two days! Was gutted!”

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Posted 4 years ago

“Delivery was swift, however the quality of flowers were not as I expected them to be. Being told this by the person I gifted it to was slightly embarrassing. Don’t think I’ll be using them again.”

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Posted 4 years ago

“Am gutted bunches normal always does me proud but if the photo my son sent is anything to go by they really poor it looked like the 15 carnations there and nothing like the photo on line. Which really disappointing as they were for the birth of our new granddaughter . He was really happy with them but he didn’t see what they should look like.”

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Posted 4 years ago

“Ordering was easy and efficient, delivery on time. The recipient sent a photo of the flowers and I didn't think they looked all that good but imagined they would look better after a few days but having spoken to the recipient they said they didn't get any better and didn't last very long A bunch of supermarket flowers would have been better and lasted longer ! So, disappointed that I wasted my money but due to covid I couldn't visit and take my own.”

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Posted 4 years ago

“Very disappointed. No message card enclosed so did not know who the flowers were from and no chocolate included with gift. Wont be using them again.”

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Posted 4 years ago

“Very disappointing experience. I bought a bouquet last week for my partner and the 2/3 Roses died within 48hours from arrival despite doing all the tricks I know to look after them. Very disappointment by the quality of the product!”

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Posted 4 years ago

“My gift was to be delivered on a Tuesday 23 February to my sick daughter. She didn’t get the freesias until Friday 26 February. Very disappointing My suggestion is not to use the post office”

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Posted 4 years ago

“Why has no-one answered my message from two weeks ago ?Is it because of my complaint!! Not happy, I'm a long standing customer, FOR NOW!!!!”

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Posted 4 years ago

“Tiny amount of flowers, not enough to justify the price. Customer service were not interested after emailing them and sending pictures, they just kept sending an annoying generic reply.”

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Posted 4 years ago

“I have used Bunches many times and had good service, but on my last purchase there was an issue with the address and the flowers went to the wrong address, the customer service person did not want help and the in the end stopped answering my emails, very poor service I will never use these again.”

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Posted 4 years ago

“Won’t be ordering from Bunches again , looked nothing like the picture and arrived half dead after a journey in a tight box by Dpd, needless to say I was gutted for my wife to receive this birthday gift”

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Posted 4 years ago

“Very disappointed with the flowers send to my mum, very poor for the price paid, wouldnt buy again!”

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Posted 4 years ago

“Not delivered to the address on the requested day although ordered 5 days ahead. Cannot comment on flowers as not delivered”

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Posted 4 years ago

“Shocking amount of flowers for the price and they didn’t even last a week. Plus you have to pay for postage. Never again.”

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Posted 4 years ago

“Ordered, paid. Arrived late! Of course someone else's fault! Chocolates missing, when finally arrived. Disastrous, first time. Lesson learned! Avoid!!!!”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 200,560 reviews