Bunches.co.uk Reviews

4.7 Rating 201,897 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,897 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tiny amount of flowers, not enough to justify the price. Customer service were not interested after emailing them and sending pictures, they just kept sending an annoying generic reply.”

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Posted 4 years ago

“I have used Bunches many times and had good service, but on my last purchase there was an issue with the address and the flowers went to the wrong address, the customer service person did not want help and the in the end stopped answering my emails, very poor service I will never use these again.”

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Posted 4 years ago

“Won’t be ordering from Bunches again , looked nothing like the picture and arrived half dead after a journey in a tight box by Dpd, needless to say I was gutted for my wife to receive this birthday gift”

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Posted 4 years ago

“Very disappointed with the flowers send to my mum, very poor for the price paid, wouldnt buy again!”

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Posted 4 years ago

“Not delivered to the address on the requested day although ordered 5 days ahead. Cannot comment on flowers as not delivered”

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Posted 4 years ago

“Shocking amount of flowers for the price and they didn’t even last a week. Plus you have to pay for postage. Never again.”

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Posted 4 years ago

“Ordered, paid. Arrived late! Of course someone else's fault! Chocolates missing, when finally arrived. Disastrous, first time. Lesson learned! Avoid!!!!”

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Posted 4 years ago

“Beautiful choice of flowers. Sent to my Mother-in-law who was thrilled to receive such a lovely display, still scented and thriving after a week. I had to contact as I made a mistake in the order and this was corrected for me before order sent. Thank you for making her day. First anniversary after losing her Husband.”

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Posted 4 years ago

“Terrible value for money, once and not again”

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Posted 4 years ago

“Disappointed the flowers come in a box £40 for my sisters golden wedding anniversary thought it would be a bouquet was going to complain to M@S 😡”

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Posted 4 years ago

“Flowers never arrived. I emailed and was told because it was Royal Mail a card should of been left. No card was left. Very disappointing! I don’t know if the flowers were ever sent but I do know I paid for them.”

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Posted 4 years ago

“refused to send my order to the correct address or give me a refund. awful.”

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Posted 4 years ago

“Poor. I was left very disappointed, sadly there are far better flower delivery services available. I made a mistake in choosing to use Bunches when I should have stuck to a tried and trusted service.”

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Posted 4 years ago

“I have been using bunches for a number of years now, and up until know I have found them to be excellent, the flowers arrive on appointed date and the blooms always last, but with the last order that was for my daughter in law's birthday I was very disappointed, the flowers arrived on time, but the blooms were drooping by the next day & had to be thrown away within a couple of days, upsetting my daughter in law plus myself. I hope that this was an unfortunate episode and I hope that next time that I order from bunches (which I will do) the blooms will be up to their normal standard”

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Posted 4 years ago

“Flowers delivered not as picture on website. Did not last as long as flowers from other brands.”

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Posted 4 years ago

“Ordered flowers came to 38 pound and they flowers I got I could have gone into a garage and brought them for 6 pound absolute rip off never again!”

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Posted 4 years ago

“The flowers did not arrive !”

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Posted 4 years ago

“Flowers ordered and sent to a friend. My friend has posted the picture on social media. I was completely in shock at the state of the flowers. They looked half dead and brown. I know that some of them needed to bloom, however I don’t think they will make it. I contacted customers service. Sent a picture and was told to wait and see if the flowers looked better are a couple of days. This was a gift why should I bug the recipient about sometime that I should have confidence in sending. I was not reassured and my concerns were followed up. I will never use this company again!”

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Posted 4 years ago

“Order the flowers on sunday for delivery the following Thursday. They hadn't arrived by the Saturday. Complained and they were finally delivered the following Thursday. No apology. Will not be using again.”

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Posted 4 years ago

“The only thing positive about this order was that it arrived on the day booked, having used Bunches many times in the past & spending in the region of £200 +, I was not impressed with the reaction of customer services when I contacted them expressing my disappointment for the first time about this particular order 9691578”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,897 reviews