Bunches.co.uk Reviews

4.7 Rating 201,184 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was picked up by courier on the Monday, for delivery on the Tuesday. They were not delivered until the Thursday, so we're sat in transit for 3 days! I've not seen the flowers I sent, however my friend said they were lovely.”

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Posted 4 years ago

“Quick delivery and service but unfortunately the flowers weren't was i was expecting for the price. As they were for a 60th birthday I was hoping for a better display. This may be my fault with my choice of arrangement but i still felt hard done by.”

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Posted 4 years ago

“Wasn’t 100% as shown on website but they never really are.”

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Posted 4 years ago

“Super fast delivery but a bit expensive even with a discount code!”

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Posted 4 years ago

“1st bunch (delivery in the midlands) I ordered were good, surprised of the quantity on a cheaper bunch. Decided to order 2 more (delivery down south) very disappointed, a lot less flowers, felt quite embarrassed. Won't be using again unfortunately.”

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Posted 4 years ago

“Didnt come in bud (or just out of bud) as description said. roses had some dying and shriveled petals too. overall they are pretty in the vase so 3 stars”

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Posted 4 years ago

“My complaint was on the delivery. The flowers were left outside the apartment building on the main door step. My daughter answered the door bell but there was no reply so she assumed it was a wrong ring. After receiving a photo of the flowers outside I contacted her and she managed to find them . I live in Kenya ! Otherwise she was happy with the gift.”

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Posted 4 years ago

“Unfortunately some of the flowers were dead on arrival. Which wasn't great given the price.”

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Posted 4 years ago

“Thank you for delivering flowers on date given. The flowers sent are always lovely and fresh.”

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Posted 4 years ago

“Lovely flowers, but I was very disappointed at the quantity and size of the arrangement. At nearly £50 (albeit with 4 miniature gin bottles) I expected more than the small handful of flowers I received. My wife (who they were for) thought I'd ordered miniature flowers!”

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Posted 4 years ago

“I was pleased with the site it was easy to use however I was very disappointed in the size of the bouquet of flowers, it was very sparse and not good value for money”

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Posted 4 years ago

“Good service speedy delivery. Flowers were a slight disappointment. Website photo very different to what was received”

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Posted 4 years ago

“Not very many flowers for 27 pounds. Would have liked a few more in bunch. Delivery was efficient and quick very impressed.”

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Posted 4 years ago

“Pretty flowers, just not as ‘wow’ as they looked in the photo! Arrived on time, but not sure I’d order again. A little underwhelmed by the flowers for the price. I probably could of brought a more impressive bunch from M&S or Waitrose for less money.”

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Posted 4 years ago

“Had the correct amount of stems but the photo the recipient sent me showed the bunch to be very underwhelming. I was disappointed considering the cost of the bouquet. I'll use a local florist next time”

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Posted 4 years ago

“Flowers looked a lot better in picture than they did in person. But overall good service with bunches.”

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Posted 4 years ago

“The flowers arrived a day later than requested and were quite limp and sorry looking. However once placed in water they picked up and within another day they fine.”

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Posted 4 years ago

“very disappointed they were not up to normal standard what I've been used to before”

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Posted 4 years ago

“the flowers are beautiful the flowers are of great quality do not know if it is the extreme cold that they have not lasted as long as i would have liked”

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Posted 4 years ago

“Hi, I recently ordered the Berry Charm flower arrangement to be sent to my Grandmother , but was disappointed to hear that when she opened the delivery, the flowers included did not match what was outlined as being contained online. T On the description for this arrangement it states online the below stems are included: Lilac Freesias | 5 stems Purple-edged 'Spectro' Spray Carnations | 4 stems Purple Spray Carnations | 4 stems White Spray Carnations | 4 stems White Gypsophila | 1 stem However in my order there was: 3 stems - Pink Spray Carnations 3 stems - Pink Spray Carnations with white edge 4 stems - Cerise Spray Carnations 4 stems - White Spray Carnations 1 stem - white gypsophila There were no lilac freesias included which is disappointing as these would have been the most expensive of the stems. I understand that due to season/availability you may not always be able to exactly match the colours in the description but I would expect that if a certain flower was not available, you would swap this for a similar stem, rather than more of the existing stems (carnations). There were also less stems in total included in this arrangement than was advertised, so I do not feel that I have got value for money.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,184 reviews