Bunches.co.uk Reviews

4.7 Rating 201,185 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,185 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flower bought for a birthday present and I was advised they 'looked very sorry for themselves' on arrival and all fully bloomed no buds. Thankfully the feed brought them back to life over night but they didn't last long and still not good quality, I won't be purchasing again.”

Helpful Report

Posted 4 years ago

“I ordered two large bouquets but they were smaller than I expected them to be. Three of the stems in each box were broken even though I had paid extra for courier delivery. I would not purchase again.”

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Posted 4 years ago

“Quality ok but quantity poor, sparser than they appear online.”

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Posted 4 years ago

“I was very dissapointed with the flowers I sent my friend, emailed complaint and basically was told they weren't going to do anything about it! DISSAPOINTING, used to be good when I purchased some flowers a couple of years ago. Never again!”

Helpful Report

Posted 4 years ago

“Nice flowers. However I ordered two bunches of flowers one for each of my daughters to be delivered on the same date to the same address just before Xmas, one daughter received hers on the day, the other didn't get hers till two days later, flowers weren't in good condition. Couldn't be bothered to complain but wasn't great.”

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Posted 4 years ago

“Process to order fine but as I was not the recipient I can not comment on the quality but my friend seemed very pleased.”

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Posted 4 years ago

“The flowers I last received were quite squashed, although mostly they are better than my last lot”

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Posted 4 years ago

“Apparently the flowers arrived looking 'tired' but revived a bit when put in water.”

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Posted 4 years ago

“Good service , lovely flowers with good discounts”

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Posted 4 years ago

“The flowers arrived on time! Thank you! But in the photo on the website, they looked like a much fuller bunch than that which was received - and the bunch when they were received looked a little disappointing. But thank you for delivering on time.”

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Posted 4 years ago

“My flowers weren’t delivered to the hospital. I would like a refund if possible. Thanks Danielle”

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Posted 4 years ago

“My first impression was one of disappointment, but once the flowers opened they looked ok but not as good as the online pictures”

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Posted 4 years ago

“Delivery was accurate but flowers didn’t match quality or fullness of picture”

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Posted 4 years ago

“unfortunately, there was not any card with the flowers to say who they were from which caused a lot of distress.”

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Posted 4 years ago

“I have used "Bunches" for several years and have found their service to be good and the flowers have always been lovely, except for the last time I used them. I ordered flowers at the beginning of February for a 70th birthday and the recipient sent me a picture of the flowers. She said she was pleased with them but I was very disappointed. They did not look anything like the picture on the website and did not look worth the money I had spent.”

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Posted 4 years ago

“The flowers & wine where delivered when requested so we were pleased with that service. The only disappointing thing was we thought when we ordered the flowers the container was included. Maybe be emphasis flower container not included.”

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Posted 4 years ago

“Flowers were nice but they did not arrive on the selected day. I'm not sure that it is worth paying for nominated day when the delivery seems to be just on a random day.”

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Posted 4 years ago

“First bunch I bought was not very impressed with, but second bunch could not be happier with. Will certainly buy from bunches again.”

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Posted 4 years ago

“Ordered for three separate people. Good service in terms of delivery on time but one delivery had a lot of broken stems and none of them have lasted as well as I would expect.”

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Posted 4 years ago

“The flowers were sent as a gift. All of the roses were fully open and looking droopy.. Not what I usually expect.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,185 reviews