Bunches.co.uk Reviews

4.7 Rating 201,182 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered for Valentine’s Day so paid a bit more than normal prices. I added a box of chocolates and a card. The chocolates went down well but the font on the card wasn’t terribly big or clear. The tulips were fully open on arrival and didn’t last very long, the solitary rose was tired. Overall surprised as my wife and I have had good experiences up until now.”

Helpful Report

Posted 4 years ago

“Arrived on time which was great, but slightly disappointed with the amount of flowers. Personally I don't think it was worth the money however the convenience is the reason I ordered. The postman had to knock and thankfully someone was home, we have a large letterbox and it didn't fit. But being honest I would consider using again as it is nice to see another company other than Interflora doing well.”

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Posted 4 years ago

“They were a lot smaller than I thought they were going to be, roses were on their way out and only lasted 4 days. Looked alright when I first put them in the vase though”

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Posted 4 years ago

“was a bit disappointed with some of the flowers in the bunch would seem that they had been out of water for a bit to long especially the gypsophila”

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Posted 4 years ago

“The flowers were lovely when they arrived but I have them for 5 days and they are dieing already. Also the box leaked with water which ruined the card.”

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Posted 4 years ago

“Your bunch only had one little sprig of gisophalis? . On your picture it was all thruogh the bunch. That is why I liked it.”

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Posted 4 years ago

“The service was good and the flowers was nice but after a few days they started to die”

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Posted 4 years ago

“Flowers fresh & in bloom. However, Several Heads of flowers were Broken on arrival, so not a service I would choose to use again.”

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Posted 4 years ago

“Delivery due Thursday 11th but did not arrive until Tuesday 16 th. flowers a bit dry They were for a special celebration so it was disappointing to be five days late. This was mainly due to the post but disappointing none the less”

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Posted 4 years ago

“I always order my flowers from bunches, I was a bit disappointed with this order. I ordered to cheer a friend up and she sent me a photo of them. They were very sparse in my opinion. They cheered her up so that's the main thing.”

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Posted 4 years ago

“Disappointed in size of bouquet Looked a lot smaller than size on web page !”

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Posted 4 years ago

“Cost is affordable however the flowers were very small not like the pictures. You would need about two bunches if it were to be like the images advertised.”

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Posted 4 years ago

“Delivery as promised One stem keeled over immediately and had to remove several outer petals as gone brown/black Had to repeat this on days 2 and 3. Probably too cold in transport or storage which is disappointing Sadly do not compare well with two bunches from local coop”

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Posted 4 years ago

“Could of had more flowers”

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Posted 4 years ago

“There was no message attached to flowers. I had to phone my friend in Devon to find out if she had received them for her birthday! She said she had received a nice bunch of flowers but had no idea who they were from. I had definitely written a note to her on your web page. Disappointed last time customer! P white”

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Posted 4 years ago

“I thought this was a good and efficient company to order from, all went smoothly and I booked 2 separate deliveries. I didn't see the Birthday flowers with chocolates but I did see the Berry Charm and I'm sorry but I was disappointed - they were pretty colours but in the vase they looked like a £5 bunch of small bud carnations from a supermarket. Not sure if I would try again as flower delivery is expensive for me and really wanted to bless my lonesome sister on her lockdown birthday.”

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Posted 4 years ago

“The box arrived on time but when opened there were several carnation flower heads broken off from the bunch. I have emailed bunches to let them know but not even an acknowledgement of my email. Apart from being bad manners not to acknowledge it is also not good business sense. I will look for another supplier after using bunches for a number of years.”

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Posted 4 years ago

“My experience with bunches was good to start with, nice pictures on website, easy order and delivered on time. I was disappointed when I saw a picture of my friend holding the flowers as the bunch was not as big as it looked in the picture online and was in a very basic wrap.”

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Posted 4 years ago

“I have used Bunches many times but my last order was disappointing. Flowers were bought for my mum who said the bouquet was not worth the money. She was embarrassed to tell me this but felt I should know.”

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Posted 4 years ago

“The bunch was very small for the money but did look nice once all the buds opened”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,182 reviews