Bunches.co.uk Reviews

4.7 Rating 201,182 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as requested, looked good, lasted 5 days, thought they might have lasted a little longer. Would order from this company again,”

Helpful Report

Posted 4 years ago

“Flower met initial expectations, however all leaves fallen off tulips within 10 days, would hesitate to buy again as a result.”

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Posted 4 years ago

“Order arrived three days late and missed the anniversary it was bought to mark. No notification of delay provided and no apology when I called to find out what was happening. Flowers were nice when they did arrive.”

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Posted 4 years ago

“The flowers that arrived were far smaller than the illustration on the website. A little disappointed really.”

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Posted 4 years ago

“The flowers looked lovely and were delivered well packaged on the day requested. However we were very disappointed that they started to droop and wilt after only 5 days after receipt and had to throw them out 2 days later.”

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Posted 4 years ago

“The bunch of flowers was skimpy. Disappointing.”

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Posted 4 years ago

“Normally I'm very pleased with the service and product, but my last order reference no 9645772 was dissapointing. Firstly there was only 5 stems of Freesia instead of 10 also she didn't receive the chocolate pizza which is why I ordered that particular bouquet. She isnt a lover of different flavoured chocs which she got instead, this time bunches you have let us down”

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Posted 4 years ago

“Flowers arrived on time but sadly my Mum said they were quite crushed so I probably won't use again.”

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Posted 4 years ago

“Our flowers arrived on the date we requested, but sadly some of them were dead. I feel that they weren’t worth the money we paid. We have bought flowers from Bunches before with no problems. Maybe this was a one off.”

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Posted 4 years ago

“My flowers were delivered when I wasn’t in. I requested that if this was the case that they be left at my neighbours (no 11). Unfortunately this didn’t happen and they were returned to the Post Office sorting office and were redelivered 4 days later. As a result 3 of the roses has died.”

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Posted 4 years ago

“Some flowers did not open and some stems were bent or broken.”

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Posted 4 years ago

“Not up to the normal standards Bunches reach. My wife pointed out two broken stems and felt overall the flowers had dried out more than she expected. To be fair they still looked very nice.”

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Posted 4 years ago

“Prompt delivery but would question how fresh the flowers were.”

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Posted 4 years ago

“Ordered Delivered as promised Have no idea on quality of product”

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Posted 4 years ago

“I have used Bunches on many previous occasions and have found their flowers and service first class. However on this one occasion the flowers arrived on Feb 13 not Feb 11 as requested though marked as 24 hour delivery. As a result the flowers looked tired on arrival and have not lasted as normally expected. Therefore only score as acceptable based on previous performance.”

Helpful Report

Posted 4 years ago

“Sorry to say my flowers did not arrive until the 15th of Feb.”

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Posted 4 years ago

“Paid extra for delivery date but arrived a day late”

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Posted 4 years ago

“No notification email of delivery which was annoying. Flowers were nice - but not like the picture - more leaves than flowers and for £28 you’d expect a nice bunch of flowers. Overall, it was okay. Not worth the price to be honest.”

Helpful Report

Posted 4 years ago

“Normally very happy with Flowers from Bunches but not so this time Probably due to Valentine’s Day bulked out with Greenery”

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Posted 4 years ago

“Although the flowers were delivered on time. I wasn't impressed,with them especially for my mams birthday they were half dead and a,week on they look dreadful”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,182 reviews