Bunches.co.uk Reviews

4.7 Rating 201,289 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,289 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was quite disappointed as the flowers I ordered for a friend’s 50th arrived a day late. I have used Bunches before and didn’t have a problem.”

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Posted 5 years ago

“Ordered the flowers on Thursday to be delivered on Saturday. Didn't arrive, so received on Monday. I know your site said delivery not guaranteed but still disappointed”

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Posted 5 years ago

“The flowers were nice but came 2 days late”

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Posted 5 years ago

“The flowers were a hit for my brother but delivery fell short, I ordered in plenty of time for delivery on the correct day but arrived 2 days later than expected”

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Posted 5 years ago

“The flowers were beautiful and my girlfriend was so happy with them. However I placed the order 3 weeks in advance to her birthday for a selected date and the flowers arrived 2 days late, completely missing the point of a birthday suprise and I was very upset about it”

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Posted 5 years ago

“Flowers that came looked beautiful after a few days. Delivery was delayed by Toyal Mail. Expected on Saturday but arrived on Tuesday. That extra time the flowers spent in their box showed when the box was opened”

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Posted 5 years ago

“I ordered a bouquet of flowers for my sister‘a birthday because she was shielding a couple of weeks before but they arrived 2 days late not pleased ( but better late than never lovely flowers when they were delivered)”

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Posted 5 years ago

“flowers good value but delivery was 3 days late”

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Posted 5 years ago

“I have bought from you for over ten years. And you have been the very best! Today I had trouble logging in. I have trouble with your new picture/ not a robot second password. I tried five times. But I never got it right I will have to look elsewhere I guess if you keep this system. I do not have a serious eye problem. But the images are not clear to me i Ken”

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Posted 5 years ago

“Flowers were not delivered on time unfortunately. After ordering in plenty of time and selecting the day I wanted them delivered they did not arrive til 2 days later. Flower bunch was much smaller than I thought, almost fully bloomed and not in bud as advertised. Saw them less than a week later and already dying. Not happy overall with service or price for the product I requested.”

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Posted 5 years ago

“Never came on time for my mums birthday and my mum said by time they arrived they were half dead so wasn't very happy about that because it was for her birthday”

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Posted 5 years ago

“Flowers were nice but they arrived 2 days late.”

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Posted 5 years ago

“Website easy to use. Good selection to choose from. Very happy with initial ordering. However I had no notification that the order was actually delivered. And as I have heard nothing from the recipient, I am assuming that either it wasn't delivered, or the gift card became unattached. Sorry!”

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Posted 5 years ago

“Would not rush to order from Bunches again. Turned up late and I asked Customer Services for an update. Didn't rush to apologize just said all things were delayed in post given current crisis. So true - but an apology for birthday flowers being delivered late, when ordering in time would have gone a long way.”

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Posted 5 years ago

“Hi I ordered 3 sets of letterbox flowers for my 3 besties !! They were ordered for delivery on the same day ... however they all received different days & some were not in good condition”

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Posted 5 years ago

“Well as I use bunches a great deal this particular time for our first wedding anniversary I chose the summer valley because they did look lovely .When the wife opened them i was surprised the overall size of the bunch they were nice but I expected the bunch to be little larger and more wow if you know what I mean but straight away I was pleased I chose the two extra gifts . Also my wife mentioned to me she was shocked to see the flowers were starting to wilt already 26th Friday and when I looked a bit closer she was right .For what they cost I'm afraid I have to say this time we were both left a little let down on our special day , your flowers have always been noted for presentation and a long life .Well that's what we've found, but sadly not this time. regards Mr & Mrs A Graham.”

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Posted 5 years ago

“Sadly flowers weren’t delivered on my friends birthday as ordered...2 days later. I haven’t seen the flowers but she said they were lovely”

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Posted 5 years ago

“Flowers were gorgeous, bright and full - they're still looking great 6 days later! Unfortunately delivery was late which is annoying as I purposely didn't opt for 'next day' to allow 3 days for the order to get there on my chosen day.”

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Posted 5 years ago

“Unfortunately mail delivery took 3 days and flowers suffered. Not in good condition. Flowers fully out not in bud.”

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Posted 5 years ago

“Choice is always varied and I found the perfect arrangement to give my husband on Father’s Day. They were truly beautiful and he was delighted. However, I was disappointed that the majority of the flowers only lasted for 5 days. Even supermarket flowers last at least 7 days in my experience, but you don’t give supermarket flowers for a very special occasion, do you?”

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Posted 5 years ago

Bunches.co.uk is rated 4.7 based on 201,289 reviews