Bunches.co.uk Reviews

4.7 Rating 189,112 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 189,112 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.65. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers looked nothing like the ones advertised on the website”

Helpful Report

Posted 1 month ago

“I would have given more stars but for the unfortunate state they were upon arrival to my friend. It seems they were delivered upside down and most plants had fallen out of container. I was told a some were retrievable but other plants ruined. This was a birthday present so rather disappointed.”

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Posted 1 month ago

“Usually get good quality flowers from Bunches but unfortunately this time the roses lasted less than a week.”

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Posted 1 month ago

“I was very disappointed with the flowers this time as had beautiful flowers beforehand off bunches . The delivery was good thou and on time”

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Posted 1 month ago

“Nice flowers but arrived 1 day late. Missed Valentines Day :-(”

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Posted 1 month ago

“The roses were not fresh. Thew were supposed to open during the days following delivery, however, when they were delivered they were not only fully open but most of the roses had starded loosing their petals.”

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Posted 1 month ago

“The flowers themselves were lovely and well received. However the flowers were left in garage at the address with no note saying there had been a delivery. They were found by accident! I understand this will be the delivery person / company fault rather than Bunches but thought you should know.”

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Posted 1 month ago

“The roses barely lasted a week very disappointed I got a bunch from Sainsburys on the 12th for a fiver and they still look great”

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Posted 1 month ago

“Ordered the flowers last minute and they arrived on the day requested which was good. The quality of the flowers was not what I expected. Some of the leaves became shrivelled and died with 24-48 hours of receipt. Two of the flower stems broke, but what remained was OK and lasted six days. Not blown away to be honest, I felt that whilst the service was good the quality of the flowers was not good at all and I doubt I will use this service again.”

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Posted 1 month ago

“Roses had dropped the day after delivery so had to be thrown out ,such a disappointment.”

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Posted 1 month ago

“Has made a purchase of a tulip bouquet recently and didn’t receive the amount as promised and paid extra to add other stuff didn’t receive it either 😞”

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Posted 1 month ago

“Normally the quality of the flowers are excellent and seem to last quite a long time but unfortunately on this occasion they only lasted a couple of days before most of the heads died.”

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Posted 1 month ago

“Valentines flowers arrived 6pm, which wasn't Bunches direct fault but they should have disclosed that their chosen delivery agent (DPD) may deliver late into the evening, i.e. after most of Valentines Day. Would like to say that the quality of the flowers compensated for the disappointment of delivery but they were lacklustre and dull.”

Helpful Report

Posted 1 month ago

“A bit disappointed. The bouquet only lasted two days and became very tired looking very quickly. Didn’t last very long at all.”

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Posted 1 month ago

“Late arriving … 5 days instead of two maximum. Wouldn’t use again for peoples birthdays etc. The cards are of a good quality though.”

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Posted 2 months ago

“Very small for the price and packing all crumbled in the box. Brought for a gift. Disappointed.”

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Posted 2 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 months ago

“First and last time I will purchase from this site. Had better flowers from supermarkets and very much cheaper”

Helpful Report

Posted 2 months ago

Thank you for your review. We are sorry to hear this. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 months ago

“Flowers were delivered at the recipient's home very late in the day 17:45 and the condition of the flowers was not one would expect to them as they were shown in photos on the website.”

Helpful Report

Posted 2 months ago

Thank you for your review. Our deliveries take place until 6pm as advised on our website, however, we are disappointed to hear you have been unhappy with the condition of the flowers. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 2 months ago

“my friend I sent them to was not happy with them because they were looking like they were half gone and brown and see them as well did not look very nice at tall they did not look very fresh at tall thank you”

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Posted 2 months ago

“Mum's flowers were packed upside down in the box! They didn't last long, they were meant to cheer my Mum up on the anniversary of my Dad's death”

Helpful Report

Posted 2 months ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 2 months ago

Bunches.co.uk is rated 4.7 based on 189,112 reviews