Bunches.co.uk Reviews

4.7 Rating 201,254 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend said the flowers were beautiful although I was very disappointed with the time they were delivered, they didn't arrive until between 16.40and 17.40 and they were ordered in plenty of time, they were for her 70th birthday and because of that I am only rating you 3 out of 5.”

Helpful Report

Posted 4 years ago

“Not as nice as thought would be very dissapointed”

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Posted 4 years ago

“Little disappointed as the flowers were wilting when they arrived and the roses only lasted 3 days. it was for my Wife's 60th birthday and had used Bunches based on recommendation.”

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Posted 4 years ago

“I was disappointed that the flowers were delivered a day late.”

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Posted 4 years ago

“Ease of ordering was excellent. I have not seen the “florist choice” flowers delivered so cannot comment on the quality but the recipient was happy to receive them. It would be nice if the florists could photograph the flowers chosen and email a photograph to the sender before arranging the delivery! Maybe this could be arranged for future orders??”

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Posted 4 years ago

“Disappointing. Bouquet comprised 9 pink roses and 3 stems of Fresias. Certainly not up to the standard of the pictorial illustration on your website.”

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Posted 4 years ago

“I was very disappointed in flowers sent to my daughter in law. There were very few flowers in the bunch and certainly was not worth the money”

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Posted 4 years ago

“Flowers were lovely bit to small for cost, however have lasted over a week so far would recommend as a nice gift nice colour selection”

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Posted 4 years ago

“Unfortunately Mrs burns did not receive the flowers for several days as royal mail did not make her hear left a card for collection Saturday from the depot at earliest but we're closed. A request on line by her son for 're delivery did not happen until Wednesday and the freesiasI were no longer at their best because of the delay We accept that you dispatched as promised and if they had been delivered on the Thursday they would have been perfect. It is such a shame as they were to cheer up an elderly lady who has experienced a very unhappy time recently.”

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Posted 4 years ago

“The flowers that went to my granddaughter on 12.8.20 weren’t anything like the picture, nor were they as good as flowers I have received through Bunches. I was disappointed.”

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Posted 4 years ago

“Pleased with the flowers and they arrived on the exact date however this was let down by my Mum not knowing who they were from as they had omitted to include the message card. I didn't want to let Mum know they were coming as they were a surprise.”

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Posted 4 years ago

“I am unable to review Bunches, the flowers I ordered were for my Sister in Law some 240 miles away. She is not well enough to comment on anything, so I am not aware even if they were delivered... Sorry.”

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Posted 4 years ago

“Ordered two bunches. one for a birthday and one for a thank you. The second one arrived and was much appreciated. The first one has not been seen by the birthday girl.”

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Posted 4 years ago

“Delivery was great but the flowers didn’t look like the photo at all so a little disappointing. The ‘rainbow’ gypsophila was only blue in the bouquet and it was meant to be pink, purple, mint and yellow”

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Posted 4 years ago

“I have always had positive comments on the gifts of flowers sent to relatives and friends but sadly my recent purchase of a bouquet of freezia disappointed as the recipient tells me the flowers had no fragrance at all - which is what one would expect for these lovely blooms. Also she said, the flowers started to die and fade within a few days. Sorry to give a negative review.”

Helpful Report

Posted 4 years ago

“i had a poor bunch of flowers for £40. I queried and had a stock reply, which i answered.They then sent the same stock reply. Very poor service, very poor answering, and still no resolution”

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Posted 4 years ago

“Flowers were delivered exactly as requested. I cannot make a comment on the flowers as they were sent as a gift to someone in a different area of the country.”

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Posted 4 years ago

“unfortunately my friend was unable to recall receiving the flowers although I had received an email from Royal Mail saying they had been delivered on the Monday as arranged. I have a feeling she is in the early stages of dementia as when we spoke yesterday nothing was mentioned. In the circumstances I am prepared to leave things as they are. Thank you.”

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Posted 4 years ago

“Good value after a discount code.”

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Posted 4 years ago

“Recipient sent me a picture of the flowers and I was very surprised as they looked nothing like the picture online. Much smaller bouquet - if the larger bouquet option is pictured it should say that as I would have bought that one. They looked like flowers you get at the petrol station.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,254 reviews