Bunches.co.uk Reviews

4.7 Rating 201,254 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,254 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Bunches a number of times and have been pleased with the service, however on the last occasion I sent birthday flowers and the greetings card was not sent with them so the recipient had no idea who they were from. She only found out after some detective work by her family. Not acceptable at all.”

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Posted 4 years ago

“As these flowered were the first time I had sent to Jersey they sadly arrived 3 days later than expected and the roses were dead . The rest were limp but revived ok. Usual excellent quality and service not given this time.”

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Posted 4 years ago

“Nice flowers but came dry. No water so was dying before they arrived”

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Posted 4 years ago

“I was first going to use a different online bouquet delivery service but they could not deliver in time for my sisters birthday whereas Bunches said they could deliver (two days before the other company) so I used Bunches instead. To my disappointment Bunches delivered two days after the day they said they could deliver which was the day that the other company said they could deliver on. So I feel like Bunches was dishonest about it's delivery date and the other company us more realistic. I will use the other company in future. I also don't like the photos with the milk, jugs, milk cans and colourful vases; it's too distracting from the flowers which are what I am actually buying. I don't think the flowers lasted as long as the other companies flowes usually do either.”

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Posted 4 years ago

“Good ordering process and choice. Delivery went smoothly and on time, a birthday bouquet for my Mother-in-law (Sunshine Delight XL) However, when we visited her and saw the bouquet I was somewhat disappointed. The bouquet bore little resemblance to the picture we had seen online. It consisted of mostly carnations, and a couple of the other flower varieties that were supposed to be in the bunch seemed to be absent. Also, we had ordered the larger option, but at first I thought they must have sent the small/standard bunch by mistake. It really did not look anywhere near as impressive as the website photo. I can accept that some of the flowers may have been in bud, and had yet to reach their peak, but I would have expected the initial impact of the bunch to be more impressive.”

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Posted 4 years ago

“A lot of petals off when arrived not enough water. It was a bunch with sunflowers and they were the only flowers that lasted a week. So disappointed”

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Posted 4 years ago

“An easy website to select flowers and place purchase. Delivery date booked for 3rd but didn't arrive until 8th. I didn't see the flowers but recipient was pleased.”

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Posted 4 years ago

“My Aunt was disappointed that 2 of the flowers had broken heads and they were a day late”

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Posted 4 years ago

“I was somewhat dismayed as I expected a more blossoming bunch of flowers, even after a few days they look lost in my vase. I was hoping they would be like another florist I recently used, sorry but I was disappointed.”

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Posted 4 years ago

“I was a bit disppointed bacause although the recipient was pleased with them and said they were fresh, it looked like the bunch was not as big as the photo. It was my first order and so I had a voucher for £5 off, but would have expected to get the same qulaity and quantitiy as a normal order.”

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Posted 4 years ago

“Lovely flowers and have lasted very long, just disappointed that the flowers I ordered were supposed to have 3 butterfly sticks in them, which didn’t. This was the main reason I wanted the flowers but hey ho. Delivered a day after it’s delivery date too but excepted with COVID...”

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Posted 4 years ago

“There were lesser flowers in the bouquet as compared to the picture shown online”

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Posted 4 years ago

“Unable to access my account. Tried to reset but couldn’t do it.Therefore points lost. However recipients really thrilled with the flowers”

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Posted 4 years ago

“I accept the weather was exceptionally hot. But the freisies I ordered for my wife's anniversary, the yellow ones wilted in 2 days. The rest in 4 days. NothPpy. Colin Lovering.”

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Posted 4 years ago

“Delivered a day late but under the covid situation maybe understandable. A few flowers were crushed but the bouquet was big enough for this not to matter. Overall a good service.”

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Posted 4 years ago

“Good prices but order arrived late”

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Posted 4 years ago

“Ordered from Bunches quite a few times and my mum has always been happy with what she has received, sometimes they have looked a bit sparse in the beginning but have turned out ok when bloomed, delivery has always been good by Royal Mail, it would be nice to see more variety on the website as there are quite a few bunches that look the same and there’s not a lot for the price paid”

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Posted 4 years ago

“Bouquet was very small for the price. Disappointed to be honest.”

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Posted 4 years ago

“Ordering and payment was easy and user friendly. However, I have no idea whether the flowers were delivered. A confirmation of delivery email would be a great addition to the customer experience.”

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Posted 4 years ago

“My roses was pretty much dead by the time I got them was a shame because the Lilly’s was beautiful.”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,254 reviews