“Lovely looking but not as many as I thought there would be. There were less flowers and more greens.”

Posted 6 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 6 years ago

“flowers looked fresh thought there would have been more flowers/”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 6 years ago

“Bunch was a lot smaller than it looked in the pic and the balloon the same.”

Helpful Report

Posted 6 years ago

Good Afternoon Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our bouquets are displayed online alongside a full description of what is included. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. We recommend the recipient follow the care instructions provided, and if after a couple of days, they remain unhappy with your gift, please do get in touch and we will be more than happy to investigate this further. Please accept our sincere apologies for any disappointment caused. Kind Regards - Bunches

Posted 6 years ago

“First time I have used bunches. One delivery was 5star the second very poor. My sister had just had an op and got nearly dead flowers. 1star. Not sure I can trust again.”

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Posted 6 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you.Kind Regards - Bunches

Posted 6 years ago

“Flowers weren't received, when I telephoned regarding this the gentleman was really helpful but all too late”

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Posted 6 years ago

“Pretty flowers but picture on website was deceptive - same bunch looked more impressive in photo”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 6 years ago

“Nice flowers delivered when requested. Only problem is that there is not alot of flowers in the bunch for the price”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you have been disappointed with the amount of stems received within the arrangement. Our bouquets are displayed online alongside a full description of what is included. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a few days to bloom to resemble our online image. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards -Bunches

Posted 6 years ago

“I ordered flowers because they looked stunning in the pic, unfortunately they where Soo less and didn’t look presentable and wasn’t the worth the price. Quite expensive for few sticks of flowers.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. . Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 6 years ago

“delivery of flowers was at the agreed time, the bouquet in the picture looked more beautiful than in reality”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry you have been a little disappointed with the bouquet of choice. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. We recommend the recipient follow the care instructions provided, and if after a couple of days, they remain unhappy with their gift, please do get back in touch.. Kind Regards - Bunches

Posted 6 years ago

“I don't know what the flowers were like as my sister I sent them too is terminally ill and was in hospital which I didn't know as she lives 190 miles away. I tried to cancel them but was too late. So I really don't know what they were like as she never saw them.”

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Posted 6 years ago

“Nice flowers but very sparce”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our bouquets are sent in bud to maximise vase life and limit damage during their journey. The bouquet would need to be given a little time to bloom to resemble our online image. Please accept our sincere apologies for any disappointment caused. Kind Regards Bunches

Posted 6 years ago

“I received a message with photo attachment from my friend who I had sent flowers to recently. I have to say I was rather disappointed. I realise that the blooms are sent out in bud form but for the first time since using Bunches (over 5 years) I didn't think the delivery did justice to my order.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our flowers are sent in bud to maximise vase life and limit damage during their journey. We recommend the recipient follow the care instructions provided, and if after a couple of days, they remain unhappy with your gift, please do get in touch and we will be more than happy to investigate this further. Kind Regards - Bunches

Posted 6 years ago

“Looked very nice except for the iris which didn’t come out in flower at all.”

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Posted 6 years ago

Thank you for your review. We are sorry to hear the iris's didn't bloom as you would have expected. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 6 years ago

“Disappointed I was not one of the 95% to have the flowers delivered on the correct day, despite several days notice!”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you gift didn't arrive on your preferred delivery date. Sadly, 5% of deliveries can fall into the next day . We do offer a guaranteed delivery service which is recommended if a specific delivery date is required. Kind Regards - Bunches

Posted 6 years ago

“Je n'ai eu aucun mail pour la livraison”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 0800 626 249, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“Our friends received our flowers via Bunches and they commented on how nice they were and they stood out amongst the other flowers they had already received, however with in a week they had died and ready to be thrown away while the other flowers were still in good order, we were disappointed to hear this.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are extremely sorry to hear that you have been disappointed with your flower gift. This is extremely disappointing for Bunches as we do try to make every order perfect. A member of the team will be in touch with you soon. Kind Regards - Bunches

Posted 6 years ago

“Birthday of my daughter March 2nd. Delivery March 4th, 2 days late. Sorry, poor Performance. Order Date 11/02/2019 !”

Helpful Report

Posted 6 years ago

Thank you for your review. We are extremely sorry to hear that you have been disappointed with your flower gift. This is extremely disappointing for Bunches as we do try to make every order perfect. A member of the team will be in touch with you soon. Kind Regards - Bunches

Posted 6 years ago

“I have used bunches for some time now. Sadley, on this occasion I was disappointed. The flowers arrived in separate bunches instead of together as a bouquet.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent gift. As our gifts are packaged and sent via Royal Mail some of our bouquets benefit from them being packaged slightly different to ensure they arrive in the best condition possible. This particular bouquet is sent with half of the stems placed one way and half the other. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards - Bunches

Posted 6 years ago

“It's always difficult when you send flowers because you can't see them yourself. They have been received as a gift so of course the recipient is polite. I read that the flowers were delivered in bud. My sister said they were all open, so this time I was really disappointed.”

Helpful Report

Posted 6 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 0800 626 249, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 6 years ago

“Great idea and gorgeous looking flowers but they only lasted 3 days”

Helpful Report

Posted 6 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you.Kind Regards - Bunches

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews