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Bunches.co.uk Reviews

4.7 Rating 189,286 Reviews

92 %

of reviewers recommend Bunches.co.uk

Company Reviews

Product Reviews

4.7

Based on 189,286 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £20.65. Bunches have successfully delivered over 10 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mum's flowers were packed upside down in the box! They didn't last long, they were meant to cheer my Mum up on the anniversary of my Dad's death”

Posted 2 months ago

Thank you for your review. We are so sorry to hear that your blooms arrived looking disappointing, that's never what we want. We always hope to deliver happiness with our flowers. We take great care in preparing and packaging our bouquets so that they arrive to our customers in the best possible condition. We are sorry that this has not been the case on this occasion, If you could please get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards - Bunches

Posted 2 months ago

“Item not as shown on website. Far less flowers than the image.”

Posted 2 months ago

Thank you for your review. We are sorry to hear that you have been disappointed with your gift. Our bouquets are displayed online alongside a full description of what is included. The majority of our flowers are sent in bud to maximise vase life and limit damage during their journey. If having checked the bouquet content anything was missing, please pop an email over to us at Flowers@bunches.co.uk and we can review this further. Kind Regards Bunches

Posted 2 months ago

“Only one bud opened and all leavers fell off, despite following instructions. Disappointed!! As 50th Wedding gift”

Posted 2 months ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore if you would like to get in touch with our team on flowers@bunches.co.uk with some more information we would be happy to take a look and make this right. Kind Regards Bunches

Posted 2 months ago

“these were a birthday gift for my sisters 65th. the card included was for a "AuntieSue From Laura.Hien and Hector" who are not related to us. It took some time for my sister Karen to unravel this situation. I am disapointed that she did not receive the card from us which stated Hope you have had a good holiday happy 65th love from Ros and Rob”

Posted 2 months ago

“I was sadly disappointed with my order from Bunches. Bought these for a friend based on the photo online, but the bunch she received looked very sad in comparison. Very unfortunate as the pictures online looked beautiful.”

Posted 2 months ago

“I was not really impressed with the flowers I am sorry to say.”

Posted 2 months ago

“Ordered on the Monday and the flowers were delivered on the Wednesday late afternoon! Some of the blooms were desperately in need of water and didn’t fully recover!”

Posted 2 months ago

Thank you for your review. We are sorry to hear the flowers were not of the quality expected. We can see that your selected delivery date was Wednesday 31st January, therefore the flowers arrived on time, however, the condition of them seems to be a problem. If you could pop us an email over with an image of the flowers, we would be happy to look into this further. Kind Regards Bunches

Posted 2 months ago

“Was disapointed on how the flowers looked when they were delivered nothing at all like the picture, i should of ordered from M&S”

Posted 2 months ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 2 months ago

“Too much foliage and flowers were not great at all”

Posted 2 months ago

“Used bunches over the years but disappointed on this occasion as roses did not bloom”

Posted 2 months ago

“My delivery was a day later than it should have been and as a result, the flowers couldn’t be collected. They were then out of water for over two days”

Posted 2 months ago

“The flowers delivered were not of quality and unappreciated by the recipient , thus causing disquiet and disagreement, not healing and happiness. More, better quality blooms could have been purchased at half the price from the local supermarket. The small bear was good though.”

Posted 2 months ago

“On the picture look like a lot of flowers, but unfortunately when they got delivered to my Cousin they want that many flowers so really disappointed in them”

Posted 2 months ago

“For what I paid for these flowers very disappointed. Won't order again from here.”

Posted 2 months ago

“The flowers were delivered to recipient as per schedule. However, they took four days to show any colour. The recipient liked them after a while but it was polite thank you initially. I would not order again as I saw them on day 5 and the bunch was sparce for the cost. This combined with the initial presentation, was not the effect I aimed for. There are better quality suppliers and I’ll stick to them. I received a bunch myself in December, which were better but still not great value for the amount I saw the purchaser paid.”

Posted 2 months ago

“Disappointed with my latest purchase. The flowers seemed so sparse compared to previous orders. Embarrassing really”

Posted 2 months ago

“I ordered these flowers well before the required delivery date so I was very disappointed to find that they were finally delivered 2 days late. They look good but I unfortunately I won't be using Bunches again”

Posted 2 months ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your selected date. Please pop us and email so we can review this further. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards Bunches

Posted 2 months ago

“Just had a photo sent to me of the £32.75 mulberry flowers I had sent as a birthday gift. Didn’t look any better than the flowers I bought from Tesco for £2.00. Very disappointed”

Posted 3 months ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey. The bouquet of choice was not from our hand-tied selection and would therefore need to be arranged on arrival and given time to bloom to resemble our online image. If you feel there are stems missing, please do get in touch, providing an image and stem count and we can review this further. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 3 months ago

“Flowers were sent back to the depot after attempted delivery instead of being left with a neighbour or in a safe place. No good when the item is perishable. The flowers arrived the next day, limp and not at best.”

Posted 3 months ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 3 months ago

“minimum of ten characters”

Posted 3 months ago

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Bunches.co.uk is rated 4.7 based on 189,286 reviews