“I brought these flowers for my mums birthday, when they arrived and she opened them they were in desperate need of water and looked very sorry for themselves, luckily they perked up and have lasted well”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear of your disappointment. The flowers can be a little tired after their journey and so will need a big drink to help them perk up, By following the simple care instructions leaflet this does help the flowers to grow and bloom. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards - Bunches

Posted 5 years ago

“Lovely flowers, but recipient commented some of the flowers were squashed and munched. Shame as given as a gift.”

Helpful Report

Posted 5 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 5 years ago

“Ordering and delivery was a quick and easy process. Packaging was average I’ve had better packaged items with other online florist. The cardboard used was a bit flimsy and there was too much room inside, this caused the flowers to arrive a little battered. The quality of the blooms where disappointing not a single rose bud opened. I don’t think I would use again.”

Helpful Report

Posted 5 years ago

Thank you for your review, we are sorry to hear of your recent disappointment. We take great care and pride in packaging our blooms to make sure that our customers receive the best quality possible, so we are sorry that you have been let down on this occasion. We would love to try and make this up to you, therefore we will be in touch with your shortly. Kind Regards - Bunches

Posted 5 years ago

“Spent £30 on flowers, but was disappointed with the quantity delivered compared to the image on the website.”

Helpful Report

Posted 5 years ago

“Unfortunately I was given the wrong house number by the friend who’d recently moved in error! So they never arrived as the house number she gave me doesn’t exist”

Helpful Report

Posted 5 years ago

“TO BE HONEST I'M A LITTLE BIT DISAPPOINTED, MY DAUGHTER SENT ME A PHOTO OF THE FLOWERS I GOT FOR HER BIRTHDAY, THEY LOOK LIKE AN ORDINARY BUNCH FLOWERS JUST THOUGH THEY WOULD HAVE BEEN A LITTLE BIT MORE SPECIAL.”

Helpful Report

Posted 5 years ago

“Was delivered late unfortunately.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“It was ok but no better , flowers seemed lethargic and after two days were drooping , after a week binned , for the money spent a poor product . Got some roses from local Lidl at £4.50 a bunch of ten and they were good for nearly two weeks , says it all .”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“I bought some lovely flowers in november, these were lovely, though a little pricey, i bought two containers with plants in for christmas, these were a disappointment, the flowers soon died off and its now sat in the heated conservatory and im hoping for new growth, the last bouquet i bought for valentines was a real let down, so few flowers that lasted less than a week, delivery has all been great with the ability to select the delivery day, they come well packed, im sure that most of the bouquets and plants are of good quality.”

Helpful Report

Posted 5 years ago

“2 out of 3 booking were great. However the latest one was late in delivery and arrived on the Monday instead of the Saturday (disappointed).”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear your gift didn't arrive on your preferred delivery date. Our free delivery service is based on a 1-2 working day delivery with 93% of gifts arriving on the date selected. We do recommend that an upgraded courier service is selected if a guaranteed date is required. Please accept our apologies for any disappointment caused. Kind Regards - Bunches

Posted 5 years ago

“I ordered flowers for a funeral on the 13th February but I didn't see them at the graveside P Hobbs”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“I wasn’t made aware when the were delivered and they were a day late. I heard they looked lovely though”

Helpful Report

Posted 5 years ago

“Flowers where nice and not overly priced. They arrived well packaged and on time. My only complaint is that they refused to pay the cashback that I was entitled to through Topcashback.”

Helpful Report

Posted 5 years ago

Thank you for your review. Unfortunately to claim any cashback that Topcashback offer, this would need to be done with them directly as this is not something we offer and is provided with the website that you have signed up to. Please accept our sincere apologies for any disappointment this matter may have caused. Kind Regards - Bunches

Posted 5 years ago

“It was a nice bouquet but nothing special. .especially for the price and the photo showed a lot more than what came”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

“great service and prompt delivery.”

Helpful Report

Posted 5 years ago

“Flowers were nice but did not last long at all. A bit disappointed on this occasion.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Bunches have some very nice flowers. My only issue is that they rarely last a full week, especially around Valentine's day.”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you have been disappointed with your recent flower gift. If you would like to pop an email over to flowers@bunches.co.uk or call us on 01623 750343 with further information, we will be happy to look into this further for you. Kind Regards - Bunches

Posted 5 years ago

“Have used Bunches on a number of occasions and been very happy with the overall ease of using the website and product. However I was very disappointed with the flowers sent in my last order in February. Will try again”

Helpful Report

Posted 5 years ago

Thank you for your review. We are sorry to hear you were unhappy with the bouquet that arrived. Most of our flowers are sent in bud to maximise vase life and limit damage during their journey, therefore they do need a little time to bloom and resemble our online image. Please accept our apologies for any disappointment this has caused. Kind Regards - Bunches

Posted 5 years ago

“The flowers were absolutely lovely however did not last long at all unfortunately. By about day 3 the flowers began to look a little sorry for themselves. The service was great When I wanted to change my delivery notes, thank you.”

Helpful Report

Posted 5 years ago

Thank you for your review We are sorry to hear the flowers didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this right for you. Kind Regards - Bunches

Posted 5 years ago

“Roses lasted 2 days not impressed rest of flowers great”

Helpful Report

Posted 5 years ago

Thank you for your review We are sorry to hear your roses didn't last the 7 days of freshness we guarantee them for. We will be in touch with you very soon to make this up to you. Kind Regards - Bunches

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews