Bunches.co.uk Reviews

4.7 Rating 198,099 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel compelled to write this, only to improve other people's experiences... although the flowers were of the best quality, what I thought I ordered by the online pics never materialized, and after an email to the company to reiterate that, their reply was inadequate”

Helpful Report

Posted 1 year ago

“The bouquet was not as full as the photo shown - I was disappointed to be honest.”

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Posted 1 year ago

“The flowers were lovely but as it took 2 days to deliver them they were in a great need of water. They had been sent to the wrong hub for delivery and then took a while to deliver about 10 miles away. This is not the standard that I am used to from bunches.”

Helpful Report

Posted 1 year ago

“I picked some flowers from the Christmas options and I was sent a phot from the recipient. I don't think they looked as full/large a bunch as in the photo on the website. Slightly disappointed as I know I could get a larger bunch from the supermarket for less.”

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Posted 1 year ago

“The Christmas plant I ordered arrived on the specified day, but was disappointingly small with tiny buds. Overall very underwhelming. The plant and chocolates were sent in a large box, but with no internal extra protective packaging.”

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Posted 1 year ago

“I'm surprised you've sent me this review after the recent emails I have sent you. I STILL don't see how you couldn't have cancelled one of my duplicated orders since the recipient didn't get the second one until 3 days later than the first one. A very disappointed (regular) customer. I live in Spain and have relied on your service......”

Helpful Report

Posted 1 year ago

“You must appreciate that when you send flowers to someone you have no idea what they are like so cannot comment. All I know is that they arrived on time. If the flowers are not good the recipient is unlikely to tell you for fearing of seeming ungrateful.”

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Posted 1 year ago

“Used bunches for years but was disappointed this time.The picture of the flowers ordered online was made to look much better”

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Posted 1 year ago

“Usually Bunches flowers are lovely but I received flowers on Friday, or Thursday last week and I am very disappointed with them.”

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Posted 1 year ago

“Quite disappointed with the bouquet I ordered. I chose the large size but it really was very small and unimpressive. The packaging and delivery were good - but I will not be using Bunches again.”

Helpful Report

Posted 1 year ago

“They arrived late. Although very nice, most of the buds were out in bloom. This does not normally happen with bunches. Always been happy with the service and the quality of flower. Perhaps this is a one off.”

Helpful Report

Posted 1 year ago

“Disappointed with the amount of actual flowers in the bouquet for the money”

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Posted 1 year ago

“Delivered on time as per request but unfortunately two of the pink roses had already started to go brown on the edges so considering there were only 5 in the bunch,that's 40% of them.The rust were fine for 5 days then they started to deteriorate as well.”

Helpful Report

Posted 1 year ago

“Flowers were lovely but delivery was 2 days late. These flowers were for my mother’s 74th birthday and I ordered with plenty of notice so they should’ve been on time. Thankfully the flowers were still in good order.”

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Posted 1 year ago

“The flowers were supposed to arrive in bud that wasn’t the case. When I tried speaking to person I was told to write email it’s too busy a time of year for that Delivery was ok”

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Posted 1 year ago

“Delivery good. Flowers were a disappointment. Bunch seemed smaller than expected. I use bunches regularly and commend the service.”

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Posted 1 year ago

“I’m sure the flowers were great, but I didn’t receive confirmation that they were delivered.”

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Posted 1 year ago

“Generally ok.”

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Posted 1 year ago

“Disappointed with flowers too much gold leaves. Will buy more single carnations in future better than spray carnations.”

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Posted 1 year ago

“I have ordered flowers several times over a number of years, unfortunately this time the roses were not the usual standard and I was a little disappointed as the bouquet was purchased for my daughter's birthday. I have always recommended your company and will continue to do so. I just felt that I needed to express my concerns. Thank you Nina Adams”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,099 reviews