Bunches.co.uk Reviews

4.7 Rating 198,100 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Although flowers arrived on time, the quantity and quality was not what I expected there seemed to be very few for the amount spent”

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Posted 1 year ago

“Petal are all brown .box was all wet and damaged.tried to send photo's but can't send no very happy.”

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Posted 1 year ago

“I was surprised how sparse they looked.Nothing like the photo on the site.”

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Posted 1 year ago

“Unfortunately it seems that the Christmas rose was out in a box that was too big as it fell over in transit and a number of buds broke off! I asked my mum to send me a photo so I could complain but she is technically challenged!!!”

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Posted 1 year ago

“We always buy Christmas flowers from bunches and in previous years they have been excellent. I ordered flowers for myself and flowers for my mother in law. My mother in laws flowers were amazing but the ones sent to myself were ok. Not the usual quality. They looked tired and a bit bashed. The Lilly in the bouquet was very tired. The thing is they were ok and I actually had a discount on the flowers for myself so wasn’t overly upset however if I had paid full price I would have been extremely unhappy wi the the quality and selection.”

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Posted 1 year ago

“Disappointed that having booked delivery date about three weeks in advance flowers did not arrive until the following day. Having said that the flowers were beautiful.”

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Posted 1 year ago

“Was a bit disappointed by the flowers as they were underwhelming due to their size”

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Posted 1 year ago

“I was very disappointed that the delivery was a day late. I cannot give any other comments as the flowers were sent to a friend.”

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Posted 1 year ago

“Disappointed as colours were not same as picture plus one bud broke off. I purposely chose because of the flower colours but having said that the one sent were nice but not what I ordered.”

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Posted 1 year ago

“Not impressed by the quantity of flowers for the price. Barely filled a small vase and just looked bare. I even ordered extra gypsophila, will stick to bloom and wild next time”

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Posted 1 year ago

“I was disappointed in the number of flowers in the bunch of flowers that I sent. And that they didn't fit through the letter box, as promised. However, the bunch that received from my sister were beautiful.”

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Posted 1 year ago

“Somewhat disappointed - difficult to make the selection appear as described. Normally great.”

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Posted 1 year ago

“Nice enough flowers that were delivered when advised they would be but oh my what a tiny bunch! More like a posy.”

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Posted 1 year ago

“Once I had bought the hamper, I had no indication from you that Bunches had received my order let alone were dealing with it. It would have been useful to know that it was being processed in the normal way - as most online companies do. May I suggest 'tracking' might be useful to alleviate one's fears of what might have happened to it. Hence I cannot answer the questions below”

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Posted 1 year ago

“Opened on delivery to find some of the flowers already dropping !”

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Posted 1 year ago

“Not a lot for the money sadly”

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Posted 1 year ago

“I must admit I was a little disappointed with the bunch when my friend sent me a picture”

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Posted 1 year ago

“Not very happy. I had ordered well in advance and requested a delivery for the 22nd December as it was a Christmas gift. They were delivered 5 days later.”

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Posted 1 year ago

“A present for my niece aand er hubby, she sent me a photo of them. Must say, I was disappointed in them. I u derstood it was all carnations, which last a lot longer than roses. Didn't think much if the colour coordination either.”

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Posted 1 year ago

“Bunches are usually great, but they must have changed delivery company. Flowers from my daughter to me were left upside down on the doorstep, despite this wording on the box saying which way up to keep it. The flowers were a bit broken due to the being on their heads, but the ones that were ok did perk up after about 12 hours. Sorry Bunches not quite so good this time as you usually are so good, suggest you speak to the delivery people about their less than perfect service.”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,100 reviews