Bunches.co.uk Reviews

4.7 Rating 198,100 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

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Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Standards have fallen recently Postage charged now but my delivery was delayed. Flowers don't seem to last as long”

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Posted 1 year ago

“Sadly the gift of a pot plant arrived a day too late, I feel a day too early is better than a day too late. When I emailed Bunches, they simply referred me to their terms of business. I won't be using them again.”

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Posted 1 year ago

“I always order my flowers from bunches and never disappointed, but I was a little with my last order as it asked me what day I wanted them delivered I chose a Sunday but Royal Mail don’t deliver on a Sunday and this wasn’t specified when ordering that they were being posted by Royal Mail! The flowers are dispatched on Saturday and not received until the Monday!”

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Posted 1 year ago

“As a recent customer, I will NOT be using Bunches again as using Royal Mail was a complete waste of time. Delivering to someone who was very unwell, It meant telling them to expect a delivery between certain times. The delivery was of course late. If I knew it was to be down to Royal Mail, I would have used a different company. There are, loads of companies all falling over themselves for the trade.”

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Posted 1 year ago

“I've used Bunches before for flowers and they have been well received, great product and much better than other "better known" companies. The only reason I have not given this 5 stars is that I only received the delivery notification after the item had been delivered. Fortunately I happened to be in and could take the delivery. Not sure if the problem was with Bunches or the courier company........”

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Posted 1 year ago

“I don't usually have dull reviews but the picture of the flowers my friend received look like they were picked out the front garden..but it made her happier which is what matters..thanks for your service”

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Posted 1 year ago

“Arrived on time a bit flat on arrival after a day of water they were fine”

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Posted 1 year ago

“Lovely flowers but seem to be less than in the past”

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Posted 1 year ago

“i have been using Bunches for a number of years from New Zealand and always people have said how lovely their gift was and received them on time. This last time I was disappointed to find that the delivery was not made until the 8th December when I had requested the 9th December, fortunately the bouquet was fine when it arrived but probably not at its very best.”

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Posted 1 year ago

“Person who I sent to liked flowers. But I found web site difficult”

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Posted 1 year ago

“The delivery arrived 2 days late, flowers were still ok luckily.”

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Posted 1 year ago

“Been using bunches for a few years now can honestly say they have been good except for Last bunch for wife's birthday looked past there sell buy date when opened revived a bit after a trim feed and Warter but only lasted for 5days roses didn't make it past 3 hopfully they will be better next time”

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Posted 1 year ago

“I was dissapointed in the fact that some of the flower heads had broken off in the package that they came in”

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Posted 1 year ago

“Came on time and were pretty flowers, but looked nothing like the photo.”

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Posted 1 year ago

“There was a heavy frost on the delivery day and my friend was not in. Driver left flowers next to her post box and the got nipped by the frost and were spoiled. Couldnt they have been left with a neighbour.”

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Posted 1 year ago

“The recipient was very happy with flowers but she did not receive them until four days after her birthday. Not Bunche's fault because she wasn't in to accept delivery. However the courier did not leave a card at her house with the code to allow her to collect the flowers from the local Post Office where they were delivered, They sent me an email instead. Not a very good service considering I paid extra to have the flowers delivered on the day. Bunches need to sort out this type of problem with DPD.”

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Posted 1 year ago

“Small bunch of flowers received. Underwhelming”

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Posted 1 year ago

“Easy to use website and flowers arrived on time and were fresh. . But unfortunately to me the amount of flowers were not what I expected for a large spray This was my first order and I would not use them again”

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Posted 1 year ago

“The picture of the cyclamen was better than the leggy plant received.”

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Posted 1 year ago

“I have always sent flowers to people so never seen them myself. On seeing a bunch I ordered mostly recently, I was a little disappointed. Although the variety of flowers were very nice, the sheer size of bouquet for £24ish was quite small. I know more stems can be purchased & i ordered the smaller amount but I still thought the display would have been more substantial.”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,100 reviews