Bunches.co.uk Reviews

4.7 Rating 198,095 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered flowers for a recently bereaved friend who lives 200 miles away. They arrived on time which is a tick in the box but don’t know the quality of the flowers as it wasn’t something I could ask, given the circumstances.”

Helpful Report

Posted 1 year ago

“I believe the flowers were okay, but I didn't dare ask! I sent the flowers to my daughter-in-law to congratulate her as we'd just heard that she is expecting her first baby. The flowers were delivered at 7.30 am on a Saturday! I don't think she was impressed, and I felt that we'd completely wasted our money.”

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Posted 1 year ago

“The ordering is easy which I love , I have been using bunches for years now , but of recent delivery have not been on the day it should have and another delivered even arrived without a card so my friend didn’t know who it was from ,”

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Posted 1 year ago

“My delivery date was supposed to be Saturday 6th Jan. The flowers weren’t delivered till Wednesday 10th. Massively late for a birthday.”

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Posted 1 year ago

“I have used Bunches for years, for all occasions. On the last two occasions I have had to question the number of blooms it states and shows online to those actually sent. They have been truly lacking and I am losing confidence in Bunches, looking for another online flower distribution. It has lost its value for money.”

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Posted 1 year ago

“I have not seen the flowers as they were sent to a relative.”

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Posted 1 year ago

“no comment”

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Posted 1 year ago

“As far as know, the arrangements were acceptable. The deliveries were on time.”

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Posted 1 year ago

“Disappointed with service this time round.”

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Posted 1 year ago

“No hamper turned up and that was a great disappointment 😒”

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Posted 1 year ago

“Arrived a day later than planned, but that’s on Royal Mail. Bunch wasn’t as full as the picture so disappointed”

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Posted 1 year ago

“My order was delivered late. Was due on 22.12.23 and arrived on 27.12.23.”

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Posted 1 year ago

“I am a regular customer and have used Bunches a lot over the last few years as the flowers are delivered healthy and in bud and generally last a while. This time however, with a Christmas bunch, my mother reported there was no water wrap around the stems and they were wilting on delivery. Even when revived after a couple of days they didn't look as advertised on the website. Disappointed this time.”

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Posted 1 year ago

“Unfortunately some of the stems were broken as the flowers were sent to my sister I didn’t see the damage this is the first time I have had any problems after years of using bunches”

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Posted 1 year ago

“The flowers were a last minute gift for my Parents as covid prevented us being together at Christmas. They arrived when requested and my Mum was pleased with them, however the photo she sent me doesn't look like the bunch I ordered. They looked quite sparse, which left me feeling disappointed, I accept your photo shows the flowers in a narrow necked vase, whilst my Mum's vase was quite large and the flowers were still in bud. Just felt I had to let you know as previous orders have been lovely.”

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Posted 1 year ago

“Flowers were beautiful when they arrived but were a day late despite organising 3 weeks earlier. When I questioned it was told that delivery dates were not guaranteed so I advise ensure you order for a day or two before you want them to arrive. It’s not great they do not tell you this at time of purchase when they ask what delivery day you want.”

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Posted 1 year ago

“Normally I can rely on Bunches to deliver what I order. However, I was disappointed with the Christmas flowers I ordered, particularly as I paid for extra baby's breath to be added to the flowers and there was no evidence of any in the photograph I received from the recipient.”

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Posted 1 year ago

“Not great value for money, very small, something you can get from a supermarket for £5. I paid £25”

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Posted 1 year ago

“Flowers lovely, not great now there's no free delivery option”

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Posted 1 year ago

“I was disappointed with the very sparse bouquet ordered for my daughters 50th Christmas Eve birthday even though I ordered extra gypsophila and additional items. Not up to your usual standards and nothing like the pictures on the site, no wonder she also sounded disappointed when I rang her from Spain to wish her happy birthday.”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,095 reviews