Bunches.co.uk Reviews

4.7 Rating 201,199 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers arrived 2 days late although we had booked them in good time.”

Helpful Report

Posted 4 years ago

“I have used your service many times before but was disappointed on this occasion as they were not delivered to my mum for her birthday even though I ordered them well in advance. Imagine your mum thinking you forgot her birthday!”

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Posted 4 years ago

“ORDER WAS OK BUT THE DELAY (COVID) MEANT THAT IT WAS NOT DELIVERED ON THE DAY.BUT TOO BE FAIR IT WAS A LATE ORDER. ALTHOUGH NORMALLY IT WOULD HAVE BEEN POSSIBLY DELIVERED ON TIME”

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Posted 4 years ago

“Despite paying extra for next day delivery they arrived on time but weren't the freshest. Even 24 hrs after delivery they hadn't really picked up. Hoping this was a one off. Will try them again”

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Posted 4 years ago

“The flowers were ordered on 16th November for delivery on 24th however the delivery did not take place until 26th November 2 days after my sisters birthday. the flowers themselves were very nice & included the individual cake which my sister was very pleased with”

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Posted 4 years ago

“Good flowers but arrived late”

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Posted 4 years ago

“Actual flowers were beautiful BUT I requested Royal Mail delivery for both orders. Both orders placed at same time and each order arrived a day after the requested date. Disappointing when both were late and website claims 90% arrive on requested date”

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Posted 4 years ago

“The reason I've marked down is because they were 3 days late which I expect was due to royal mail. However it meant it ruined the surprise as I had contacted my friend after 2 days to check.”

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Posted 4 years ago

“Good service, delivered when requested but I was disappointed with the amount of flowers in the bouquet ordered”

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Posted 4 years ago

“Not the best that has been sent by you.”

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Posted 4 years ago

“Some of the flowers were squashed and dehydrated so had to be thrown away😕”

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Posted 4 years ago

“Good and bad experience really, as someone receiving flowers from daughter, they didn't arrive after over a week, and when they did they didn't have the card inside she had ordered, and the box was broken and damaged, so the flowers looked very sad and dishevelled. But the new bunch I got after she contacted customer services, were delivered promptly and were beautiful, so when it goes right the service is very good.”

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Posted 4 years ago

“I ordered some flowers for my daughter in law on the 11-11-20 to be delivered on her birthday on the 16-11-20. I was very disappointed it didn't arrive until the day after her birthday. I won't be getting flowers from bunches again.”

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Posted 4 years ago

“I was disappointed that the flowers I sent, were fully opened up and not in bud as described.”

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Posted 4 years ago

“Disappointed that my order arrived 2 days after the date I ordered it for. Although there is no guarantee, if you want a Saturday delivery it is best to have it the day before due to Royal Mail only delivering upto 1pm.”

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Posted 4 years ago

“The flowers were lovely although i was very disappointed that the codes did not work for the discount. I contacted the customer service team and was given three different codes, all which never worked. The team were loathe to put the code through for me, which was frustrating. After spending around 35minutes trying to apply the code i gave up which was rather disappointing.”

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Posted 4 years ago

“Tried to buy a bouquet for delivery on November 23rd. Despite advertising free delivery I would have to pay for the delivery.When I queryed this I was informed that it was due to Christmas! Strange because November 24th was offering free postage.”

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Posted 4 years ago

“Gorgeous flowers but unfortunately arrived a day late”

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Posted 4 years ago

“Normally very good but this time the delivery was late for my mothers birthday”

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Posted 4 years ago

“I ordered some flowers for my sister who had recently moved house. When the flowers arrived they were beautiful however they arrived two days late and I never received any communication to say it was out for delivery or been delivered. Found the service disappointing but the flowers themselves were beautiful when they finally arrived.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,199 reviews