Bunches.co.uk Reviews

4.7 Rating 201,199 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Bunches before but this time even though I ordered on the 18th for delivery by 21st Royal Mail didn’t deliver until the 23rd so I was a bit worried about whether they would be ok. I think a more reliable delivery service would be better.”

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Posted 4 years ago

“Hmm it was alright delivery was later than expected but covid is here and bunch left sone what to be desired I’ won’t use again”

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Posted 4 years ago

“Disappointed with the amount of flowers for the price paid. Was a gift a felt embarrassed only bought them online as unable to travel with local lockdown.”

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Posted 4 years ago

“The website is easy to use. And there is choice. However, the after sales follow up is non existant. Aquarelle in France with whom you have a connection sends a photo of the flowers just before they are dispatched and an email to confirm that they have been delivered. These are services which would be very welcome on your site.”

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Posted 4 years ago

“Mixed reviews. Delivery and ordering was excellent. Regarding the flowers, the bunch was really small for £30.00. I could get a bunch a similar size in Tesco for £6-10.00. Big mark up here.”

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Posted 4 years ago

“The gift to our daughter was supposed to cheer her up when she was forced to celebrate her birthday in lockdown isolation. Unfortunately, it arrived a day late, even though we had paid for the guaranteed delivery. When I complained, I was simply informed that it was due to be delivered late, without any apology.”

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Posted 4 years ago

“Very inconsistent in the quality and care of bouquets nowadays. Been a customer for many years . I'm not as keen to use this company as loyalty is not valued.”

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Posted 4 years ago

“Very poor flowers very disappointed for the money paid they were very scarce and looked pathetic for a 40th bday gift. The extras I bought were acceptable”

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Posted 4 years ago

“These flowers were meant for a special 80th birthday but sadly they arrived a day late with the packaging open, leaving the recipient wondering if anything had been lost from the package”

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Posted 4 years ago

“The flowers were lovely but not worth the amount I paid for them.”

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Posted 4 years ago

“Hello. I have used bunches a few times and always been pleased but this time I find I am unable to say how happy or not I am because I do not know if my ordered flowers arrived at their destination. The recipient has not said so I am guessing that perhaps they never arrived. I guess I will have to ask the recipient... how embarrassing I think Bunches should advise on the website when they have delivered the flowers in the same way Amazon advises that their products have been delivered. Sorry but I am unable to give a review”

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Posted 4 years ago

“Unfortunately the flowers did not get to my niece for her birthday. Even though I did order them to arrive the day before her birthday, they arrived the day after her birthday. The flowers were lovely and she did enjoy the birthday cake.”

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Posted 4 years ago

“Really disappointed that my flowers did not arrive on time. First time ever this has happened but sadly these were a Birthday present for a friend. Arrived the day after.”

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Posted 4 years ago

“Flowers arrived day later than requested. I know due to current climate may be late but flowers weren't even in water or had a damp cloth around them and when delivered were wilted. Wouldn't use again.”

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Posted 4 years ago

“Unfortunately, having ordered a delivery almost 2 weeks before the date required and stating a specific day and it being confirmed, the delivery was still late, disappointing the person who was receiving the gift. The flowers were nice though!”

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Posted 4 years ago

“I always use bunches as they have lovely flowers and are reliable. However this time the flowers were late which hasn’t happened before and wasn’t ideal as they were for my mums birthday.”

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Posted 4 years ago

“Disappointed that they arrived a day late, and a bit bedraggled.”

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Posted 4 years ago

“I was really surprised at the lack of contact after I’d made my purchase. I’d sent some flowers to a very ill friend. If she hasn’t gone to the bother of calling me to say thanks, I would not have even known they'd been delivered. When I have ordered off other sites, I’d always been sent a photo of exactly what my bouquet would look like and notification of delivery. I’m sure the flowers were lovely but unless I’m sending to myself I would never know. I can’t really answer the questions below -I assume they were delivered on time but my friend didn’t leave a message until a few days after.”

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Posted 4 years ago

“recipient loved the flowers, my only complaint is I asked for them to be delivered on Monday 23rd and instead they were delivered early on Wednesday 23/11/20. Her actual birthday was 23rd it would have been nicer to get them on her birthday.”

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Posted 4 years ago

“I have had good flowers and not so good flowers either received or sent.”

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Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,199 reviews