Bunches.co.uk Reviews

4.7 Rating 202,365 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 202,365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

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“Good delivery on time and with care.”

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Posted 6 days ago

“I have always used bunches but this time my order was two days late, I placed my order well in advance, the person is elderly and I really wanted it to arrive in her birthday”

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Posted 6 days ago

Thank you for your review. We're so sorry to hear that your order arrived two days late, especially when it was intended for an elderly lady's birthday. We completely understand how important it was for this gift to arrive on time for such a special occasion. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 6 days ago

thank you for your review. We're so sorry to hear that your order arrived two days late, especially when it was intended for an elderly lady's birthday. We completely understand how important it was for this gift to arrive on time for such a special occasion. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 6 days ago

“Beautiful flowers, excellent value for money and arrived as stated. I would highly recommend”

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Posted 1 week ago

“For any floral delivery, I always go to Bunches and, in addition, recommend that others do the same. The delivery is always punctual and the the flowers of good quality as they always seem to last!”

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Posted 1 week ago

“Always fresh and delivered on time.”

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Posted 1 week ago

“Beautiful flowers delivered on day requested.”

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Posted 1 week ago

“The friend who the rose plant was for rang thanking me for such a lovely gift and how pleased she was to receive it. The delivery brilliant too.”

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Posted 1 week ago

“Image on the website was misleading. Flowers that were delivered were scrawny.”

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Posted 1 week ago

Thank you for your review. Thank you for contacting us. We're very sorry to hear that the flowers didn't match your expectations from the website image. We understand how disappointing this must have been, especially when you were looking forward to receiving a beautiful bouquet. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk and an image of the flowers so we can look into this for you? Kind regards, Bunches.

Posted 6 days ago

“Very lovely selection of flowers delivered on time .”

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Posted 1 week ago

“Bouquet bought for sympathy on anniversary of husband's death. Flowers delivered on designated date but left downstairs in rain and wind. Recipient not contacted when delivered at all I had to tell her! Already put in adverse comments to DPD. No reply. Guaranteed delivery paid for”

Helpful Report

Posted 1 week ago

Thank you for your review. We're truly sorry to hear about the poor handling of such an important delivery. We understand how meaningful this sympathy bouquet was, especially on such a significant anniversary, and we're deeply disappointed that our courier let us both down during such a sensitive time. Can you please reach out to our customer support team with your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 6 days ago

“I have used Bunches for years and found them excellent. Their produits are lovely and the people at Bunches are pleasant, friendly and helpful. In all the years there have been only two disappointments, a late delivery for a birthday and they made good with a second bunch of flowers and most recently a delivery for a birthday with a broken stem. I haven't reported this yet but feel confident they will rectify it with their usual goodhearted customer care.”

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Posted 1 week ago

“I sent flowers to 2 people through Bunches, to be delivered on consecutive days. Both were delivered when said. Both recipients contacted me to say how delighted they were with the beautiful flowers. They were as good as the online photo.”

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Posted 1 week ago

“My friend was very happy with her birthday flowers”

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Posted 1 week ago

“Another magnificent bunch of flowers. I cannot fault Bunches.co.uk great flowers, Great delivery time & cater for all occasions. Excellent service.”

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Posted 1 week ago

“The delivery was late and flowers had seen their best .”

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Posted 1 week ago

Thank you for your review. We're sorry to hear that your delivery arrived on the 2nd day of our 1-2 day service. At Bunches, we take great pride in delivering fresh, beautiful blooms that bring joy, so we understand how disappointing this must have been. Can you please reach out to our customer support team with an image of the flowers and your order number on 01623 750 343 or via email at flowers@bunches.co.uk so we can look into this for you? Kind regards, Bunches.

Posted 6 days ago

“The person I sent them to loved them”

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Posted 1 week ago

“Lovely flowers”

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Posted 1 week ago

“High quality flowers that lasted longer than other companies. Thanks.”

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Posted 1 week ago

“Beautiful plant which was received with joy. Thanks so much.”

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Posted 1 week ago

“Have used Bunches for years and been consistently pleased with their excellent service.”

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Posted 1 week ago

Bunches.co.uk is rated 4.7 based on 202,365 reviews