“My missed a delivery. She lives in a block of flats. Instead of leaving the flowers with a neighbour you took the fresh flowers back to tge post office. When my mum called for re delivery it was 4days later. The flowers were ruined when she got them”

Helpful Report

Posted 7 years ago

Thank you for your email. I'm very sorry to hear about your disappointment with this order. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. Kind regards- Bunches

Posted 7 years ago

“I order some flowers for mother’s day. I requested for them to be delivered on a Saturday they didn’t deliver them until the Monday. I had no confirmation email to say whether they had even been shipped. When they arrived they looked like £10 flowers you can get from Tesco, which cost me £28! Waste of time and money. Not happy.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear you have been disappointed with your recent flower gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to resolve this with you. Kind Regards Bunches

Posted 7 years ago

“The flowers I purchased for my mother’s day came on a Thursday even though I opted for Saturday delivery, and the quality for the price I paid was not very satisfying, very disappointed”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear about your disappointment. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. Kind Regards-Bunches

Posted 7 years ago

“Not delivered on correct date so missed Mother’s Day. Flowers were starting to deteriorate due to delay in delivery.”

Helpful Report

Posted 7 years ago

Thank you for your email. I'm really sorry to hear about your disappointment. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. Kind Regards -Bunches

Posted 7 years ago

“The flowers were half dead, the way it was shown on your website was completely different to how it was in person which I was not happy about!!”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm very sorry to hear you have been disappointed with your recent gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this for you. Kind Regards Bunches

Posted 7 years ago

“I ordered flowers for mothers day and they weren't delivered until the Tuesday after”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear about your disappointment. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. Kind regards - Bunches

Posted 7 years ago

“When the box of flowers were opened, a lot of flower heads fell on the floor. The flowers were not in the soil container (which the soil looked mouldy), because of the flowers not being in the soil pot, the Mother’s Day card that I purchased was damp. My mum was very disappointed as was I as it was supposed to be a beautiful gift.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear you have been disappointed with your recent gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to resolve this with you. Kind Regards Bunches

Posted 7 years ago

“I have purchased several times from bunches and the people I have bought for have always been delighted. I have always felt that I have got value for money. Until this time, that is. According to my recipient, the flowers were not in good condition and looked nothing like the photo on the website. I will not be returning.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm very sorry to hear about your disappointment with this order. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. kind regards - Bunches

Posted 7 years ago

“Quality of flowers were extremely poor”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear you have been disappointed with your recent gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to resolve this with you. Kind Regards Bunches

Posted 7 years ago

“The delivery was ordered for Saturday the 10th March - however it only actually got delivered on Monday 12th March. To make matters worse the package was left by the front door, in the pouring rain - resulting in it almost disintegrating upon touch. Any longer and the plant inside would have been severely damaged. Sorry Bunches - NOT impressed”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm very sorry to hear you have been disappointed with your recent gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. Kind Regards - Bunches

Posted 7 years ago

“the flowers were for my grandma on mother’s day. I found out from her care home that they were practically dead on arrival and they were thrown out within 3 days. Won’t ever use bunches again.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear you have been disappointed with your recent gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to resolve this with you. Kind Regards Bunches

Posted 7 years ago

“Ordered a week before mother’s day. Arrived 4 days late wilted - what a waste!”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear of your disappointment. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. Kind Regards - Bunches

Posted 7 years ago

“Could have got a lot better flowers from the supermarket. I was very disappointed.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear you have been disappointed with your recent gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to resolve this with you. Kind Regards Bunches

Posted 7 years ago

“Dying flowers delivered for Mothers Day. Unacceptable.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear about your disappointment. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you.

Posted 7 years ago

“Requested expedited delivery by 1pm next day to home address. The courier (DFD) delivered my order to a store 10 miles away. Rang customer services, but nothing was done. I had pick up the flowers myself 2 days later.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm very sorry to hear of your disappointment regarding this Mark. I have taken a look into this and can see that you have been in contact with our Customer Support Team who has explained the delivery process. Thank you

Posted 7 years ago

“For the price they were, the bunch was extremely small. Will definitely be going back to inter Flora in future”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear you have been disappointed with your recent gift. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to resolve this with you. Kind Regards Bunches

Posted 7 years ago

“The flowers didn’t look anything like the picture on the website, they basically were already dead before, due to no water so the poor things were that thirsty they probably stopped off at a shop to keep hydrated, and the card it came with was the smallest card I’ve ever seen”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear about your disappointment. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you. Kind Regards Bunches

Posted 7 years ago

“Despite stated delivery time online when purchasing the flowers were late. Very disappointing.”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm very sorry to hear you hvae been disappointed with your recent purchase. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further . Kind Regards - Bunches

Posted 7 years ago

“Arrived late, and when eventually receive the order the flowers were dying”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm so sorry to hear this. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you.

Posted 7 years ago

“Worst flowers ever.....worst customer service.....then blocked when you complain.....keep away from these cowboys”

Helpful Report

Posted 7 years ago

Thank you for your review. I'm really sorry to hear about your disappointment. If you would like to contact us via phone on 0800626249, or alternatively via email to flowers@bunches.co.uk, we will be more than happy to look into this further and rectify this matter for you.

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews