Bunches.co.uk Reviews

4.7 Rating 201,182 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 201,182 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The flowers were received on the day requested. When my wife opened the box containing the flowers and was highly delighted with the contents.The flowers were displayed in a cool environment but unfortunately the flowers only lasted four days. We were both disappointed about this due to the fact that in previous order the flowers lasted well over a week and on occasions over two weeks.”

Helpful Report

Posted 4 years ago

“Delivery was quick and on the date selected. Flowers were sent as a gift and we received a photograph of these (Spring Tulips bunch at £25) from the recipient. Unfortunately the flowers were disappointing. Quite a few were already drooping, and from the photograph, were not in bud as advertised. It was also apparent that only 16 were provided, not the advertised 20. Next time I will create my own from the supermarkets where they seem to last much longer. Disappointed as we have ordered from Bunches before and had lovely bouquets.”

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Posted 4 years ago

“Slightly disappointed in that the roses were in full bloom compared to the rest of the flowers which meant they were looking well past their best when the other flowers were in full bloom.”

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Posted 4 years ago

“Having used Bunches for a number of years, for the first time I was disappointed in the quality and content of a Valentine's bouquet recently purchased. Far too much green infill to boost the size and the blooms did not last anywhere near as long as on previous occasions. Prices seem to be hiked too. On the plus side, packaging was first class and delivery time was excellent. Bunches has been my 'go to' supplier for years and I will stick with them again in the hope that this was a one-off bad day.”

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Posted 4 years ago

“Nice flowers, delivery information wasn't very good though.”

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Posted 4 years ago

“Very small for the price”

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Posted 4 years ago

“I ordered fowers for my wife on Valentines day. This was meant to be a surprise for her but since you then filled our computer screen with adverts all elements of surprise was lost. I asked you to remove theses but you took no furthrter action and the adverts continued. As a result it is unlikely I will purchase flowers from you again. There was also a problem with the delivery. In my view delivery means someone knocking at the door. It doesn't meaning leaving something on the doorstep and not knocking or ringing the bell. Not much point in taking a photograph as proof of delivery as the item could easily be stolen if one is unaware that they it is there. Thge flowers were excellent. George Gardner”

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Posted 4 years ago

“The bouquet was nice on arrival but the Roses therein only lasted 4 days after which the petals turned brown. The Freesias lasted 7 days though.”

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Posted 4 years ago

“I was actually disappointed when the flowers arrived for my Wife on Valentines day as they only looked like a portion of the bouquet shown when placing the order.”

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Posted 4 years ago

“The bunch I ordered was a bit underwhelming, if I'm honest. It was nice, but at the price, I had expected a bit more. It included what it said it would, but just didn't quite live up to the photo on the website - it lacked the colour and freshness I expected - and not all the stems lasted the promised week, though it still offered something a week on. The delivery was spot on, as promised; the packaging was great; and the packet of sweet pea seeds a lovely touch. Bit of the shame the flowers didn't quite do it for me.”

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Posted 4 years ago

“Not impressed with the state of the box condition when it arrived on my doorstep. All crushed and wet along with the card. The card was much smaller than I had thought and writing in middle of cars was lack of design choice. I won’t be ordering from these again.”

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Posted 4 years ago

“Flowers were fine, delivery was not so good arrived a bit late in the day at 5.30 pm disappointing”

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Posted 4 years ago

“The flowers were a bit too squashed and flat. I assume because it's cheaper to package. Really average for price. Far better flowers out there arriving with more care in my opinion”

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Posted 4 years ago

“I was a bit disappointed with the small size of the iris and freesia bunch that arrived, as I’d specifically ordered the larger size.”

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Posted 4 years ago

“The flowers were lovely and have lasted 7 days but was just disappointed with the amount of flowers given for the money I spent”

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Posted 4 years ago

“I was disappionted when i was sent a pic of the flowers .they looked a bit feeble.”

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Posted 4 years ago

“Tulips bunch , stalks and leaves seemed a little yellow , flowers also seemed a bit weak and under nourished .”

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Posted 4 years ago

“Not bad however the flowers could have been fresher. Some looked a little wilted already.”

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Posted 4 years ago

“I was a bit disappointed when I received my flowers, they didn't look anything like the photo. I have certainly had better.”

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Posted 4 years ago

“Great service and variety of bouquet options, however a few recent purchases have consisted of old slightly wilted/brown petals and flowers. The quality of flowers has decreased.”

Helpful Report

Posted 4 years ago

Bunches.co.uk is rated 4.7 based on 201,182 reviews