“Awful flowers delivered to both my mother and mother in law. Paid over £40 for two bunches that you wouldn't have paid £5 for in a supermarket. Will not return and would advise others to avoid at all cost. What a rip off”

Helpful Report

Posted 8 years ago

Thank you for your feedback Jennifer. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“I ordered my mother some flowers for Mother's Day. I can only describe them as a total let down and a huge waste of money. The photos on the website are so misleading. I was actually embarrassed that my mother had to receive these flowers.”

Helpful Report

Posted 8 years ago

Thank you for your feedback Chris . We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. As we are a flowers by post company we do advertised that your gift will be dispatched within bud for maxium vase life this is to ensure that our customers gift arrive both safely and also lengthens the life span of the flowers within the bouquet. The picture on the website shows our flowers when they are fully open and have been arranged by the recipient when they have reached their home. Please do contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“NOT EVEN WORTH 1 STAR! Appalling appearance for price and size is just terrible. I am embarrassed giving this to my mum for Mother's Day and I shall be calling tomorrow to demand something to be done! Whoever creates the bouquets clearly aren't as qualified as they think looks like a £3 bunch from Lidl not worth £30 at all. I think the florest needs a new career as these flowers are an eyesore”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“ABSOLUTELY HORRENDOUS! Mother's Day flowers for my mum came a day early and were dead! Nothing like the picture and just appalling. No care was put into creating this bouquet this is just a money grabbing business I am very upset and can not express how terrible this place is DO NOT USE!!!!!”

Helpful Report

Posted 8 years ago

Thank you for your feedback Charlotte. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. I have taken a look into your order and can see you selected to use our free delivery service with the Royal Mail. As advertised this delivery service can take a period of 1-2 days and although we are aware of this we are not aware of which day out of the two your gift could arrive. Please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Mother's Day bouquet arrived today and if my children saw it they would be embarrassed. Very disappointing as the bouquet is very small, not worth the money at all and doesn't look like the photo on the website. Was going to put them in the bin and then thought they might be good enough to give to an acquaintance. Will tell my children that for the same money (£18) I could've had a bottle of champagne and very nice bouquet of flowers from Aldi's!!!!!”

Helpful Report

Posted 8 years ago

Thank you for your feedback Belle. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“My daughter purchased standard bunch of flowers was packed well and nice box but flowers do not look at all like the photo on the website!!!! She is very upset at what I received!!! She spent 55 pound with his company for Mother's Day surprises for myself and her partner wish she wished she had never spent!! I think he flowers in picture on website are not true to life. Don't waste your money like my daughter!!!”

Helpful Report

Posted 8 years ago

Thank you for your feedback . We are extremely sorry to hear of the disappointment caused and would like to look into this further for you.was not . As we are a flowers by post company we do advertised that your gift will be dispatched within bud for maxium vase life this is to ensure that our customers gift arrive both safely and also lengthens the life span of the flowers within the bouquet. The picture on the website shows our flowers when they are fully open and have been arranged by the recipient when they have reached their home. Please do contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Flowers arrived in a very poor state. They got delivered on Monday and threw them away on Tuesday as they had shred all over the place. I paid £25 for something that didn't last a day. They were meant for a gift but was so embarrassed by them I went out and purchased another bouquet. I will not be using again and my advice to people using them make sure you read the small print as well”

Helpful Report

Posted 8 years ago

Thank you for your feedback Rebecca. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“The flowers were not worth the money I paid. I asked for a large bunch and paid 3 times what I could have paid in the shops for a similar bunch. These were for my wife for our anniversary and they did not look like the picture displayed. Very disappointed and will not order again or recommend your company.”

Helpful Report

Posted 8 years ago

Thank you for your feedback Doug . We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. I have taken a look into your order and can see that unfortunately the gift you chose was not from our prearranged range. As we are a flowers by post company we do advertised that your gift will be dispatched within bud for maxium vase life this is to ensure that our customers gift arrive both safely and also lengthens the life span of the flowers within the bouquet. The picture on the website shows our flowers when they are fully open and have been arranged by the recipient when they have reached their home. Please do contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“MY AUNT NEVER RECEIVED HER FLOWERS FOR HER EIGHTIETH BIRTHDAY HOWEVER THE MONEY WAS DEDUCTED FROM MY ACCOUNT”

Helpful Report

Posted 8 years ago

Thank you for your feedback Jill . We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Flowers were not a lot for the money spent. They looked pityful”

Helpful Report

Posted 8 years ago

Thank you for your feedback Janet . We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Sunshine Bouquet Pic says standard size bouquet arrived nothing like pic only 14 stems some drooping I wish I could upload photo”

Helpful Report

Posted 8 years ago

Thank you for your feedback Mr Copp. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Awful received my flowers standard bunch 16 stems no 14”

Helpful Report

Posted 8 years ago

Thank you for your feedback Miss Brook. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“I bought a sunshine bouquet from the bunches site for £20 because what was being presented on the website was very appealing. However, what I received was far from what was on the site and I feel I would have been better off buying a £2.99 bunch from the super market as they would have been of better quality.”

Helpful Report

Posted 8 years ago

Thank you for your feedback Chris. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Looks a very disappointing bunch.. so disheartened ....”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Fewer flowers than anticipated, only just survived due totally dry packing. Horrible milk chocolate buttons, different from photograph. Very expensive and poor product.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. As shown on our website the free chocolates are advertised on the description page of every gift with our range as being milk chocolate discs which also shows there packaging. We do offer upgraded chocolates that can be purchased separately from our extra page. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“I bought the Mystique Pink flowers in Extra Large and so disappointed with the flowers received. They don't look anything like the picture, I spent £26 on them and they look like they are worth a fiver. Would've got better flowers from M&S for that price, extremely gutted and embarrassed to be giving my mum these flowers. This is my first time ordering and I will not be purchasing from you again. I also chose for the flowers to be delivered on Saturday 25th March and they've come today (Friday 24th). Unfortunately, not worth the valuable money.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Just received my mums Mother's Day bouquet. Very disappointed!! The bouquet is tiny, not worth the money at all and looks nothing like in the picture. Complete rip off.”

Helpful Report

Posted 8 years ago

Thank you for your feedback Sarah. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Ordering the xl bunch of flowers and receiving what looks like a £5 cheap asda special. Awful. What's worse, my mum has some on the way to her. I dread to think what she will receive.”

Helpful Report

Posted 8 years ago

Thank you for your feedback Rebecca. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“First of all I would just like to make clear that the description of these flowers state they're sent in bud, mine have arrived today in full bloom looking half dead, you could say 'what do you expect for £15' we'll I expect them to arrive as they look in the pictures. What a waste of money, I could have gone to the local supermarket and bought £15 worth of flowers. Shame I didn't! And most importantly and annoyingly, they will be dead come Mother's Day! I will not be purchasing again.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

“Got mother's day flowers delivered and when the flowers came they were dead, very disappointed. Would not recommend this company to anyone. Better off just going to tesco. Will not buy from this company again.”

Helpful Report

Posted 8 years ago

Thank you for your feedback. We are extremely sorry to hear of the disappointment caused and would like to look into this further for you. If you could please contact our Customer Support team again on either 0800 626 249 or at flowers@bunches.co.uk and one of our team will be more than happy to help. Thank you

Posted 8 years ago

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Bunches.co.uk Reviews