Bunches.co.uk Reviews

4.7 Rating 198,075 Reviews

92 %

of reviewers recommend Bunches.co.uk

4.7

Based on 198,075 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Bunches.co.uk:

Bunches.co.uk are the leading online florist delivering fresh flowers and gifts for meaningful moments to every address in the UK from only £22. Bunches have successfully delivered over 13 million gifts since being founded in 1989. They are based in Newstead Village, Nottinghamshire.

Visit Website

Phone:

01623 750343

Email:

flowers@bunches.co.uk

Location:

Unit 19 Hazelford Way,
Newstead Village,
Nottingham
Nottinghamshire
NG15 0DQ

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mother’s Day flowers never turned up. After initial contact with customer services they never got back to me”

Helpful Report

Posted 1 year ago

“Extremely dissatisfied. For the price that I made I feel I definitely did not get my moneys worth. When the bouquet arrive it was obviously very small and a lot smaller than I thought it was going to be but told myself maybe it’s because the flowers hadn’t opened yet. Once flowers did bloom they lasted maximum 3 days before dying. Very disappointed.”

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Posted 1 year ago

“Although delivery was fast and efficient. The bunch of flowers were not worth the money. The rose heads were tiny and small.”

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Posted 1 year ago

“Very disappointed as the flowers turned up 2 days late due to Royal Mail inefficiency and flowers didn’t look as nice as online.”

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Posted 1 year ago

“Was quite disappointed with the amount of flowers came in the bunch, was hardly anything when in the vase.”

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Posted 1 year ago

“Quick delivery, but they didnt last”

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Posted 1 year ago

“Actually really disappointed. Could get nicer bouquets in Tesco for a third of the price. Arrived looking sad and threw out after 4 days 😪”

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Posted 1 year ago

“After spending £22 on a bunch of flowers. What arrived was less than 10 carnations, not exactly a bunch. Safe to say my mother was very disappointed on Mother’s Day”

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Posted 1 year ago

“Really disappointed with the flowers that were delivered for Mother’s Day. Very sparse bouquet with few flowers that looked nothing like the picture of what I ordered on the website.”

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Posted 1 year ago

“Not what I expected at all, while I appreciate advertising images won’t always like like the product delivered. Due to the different lengths to which the product was delivered, there was no possible way they could have been arranged to even attempt to look like the advertisement. You state the product would come in bud form for a longer life, this was not the case as 9 of the 11 sent were already open. I used online purchase for convenience, my error I should have taken more time to shop myself.”

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Posted 1 year ago

“I placed the order on the 13th to allow plenty of time for the order to be fulfilled on the 18th. The order did not arrive until 20th. To say I'm disappointed would be an understatement as I have used them before. The did offer a refund for postage which I refused as it as insulting. I could have rang a local florist to save that.”

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Posted 1 year ago

“I ordered flowers for my dads 80th birthday. They didn’t arrive until 2days later. Disappointment is an understatement”

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Posted 1 year ago

“Very very disappointed with what was sent to my mum for Mother's this year. I live in Australia and was hoping these flowers would be of a much better quality.Not at all worth the £36 I was charged. I had to ask a relative if she could replace them. She went to tesco and got a far superior bouquet. Not good Bunches you need to step it up for international customers.”

Helpful Report

Posted 1 year ago

“I have used Bunches for many years now and I have to say I have never been so disappointed and unimpressed with the flowers that my mother received this Mother's Day. I did go onto the live chat on your website with photos to be told the instructions were not followed correctly (which they were to the letter) the customer service person had such a bad attitude that unfortunately, I will not be using Buches ever again, there isn't an option on here to upload the photos to show how pathetic the flowers were that my mother received. So I would NOT recommend anyone wasting their hard-earned money on such rubbish honestly my local Garage sells better. DO NOT BUY FROM BUNCHES.”

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Posted 1 year ago

“Really disappointed with the flowers provided.”

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Posted 1 year ago

“Ordered a Mother's Day bouquet. Specified delivery for Saturday. Only shipped out via Royal Mail on Friday so obviously arrived late. Bunches didn't care and offered no help. Unlikely to use again. They know who I am so no need for my name here”

Helpful Report

Posted 1 year ago

“Wasn’t really happy with the flowers, didn’t even last 3 days”

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Posted 1 year ago

“Wasn’t happy with the flowers at all, delivered to my mother on the Saturday before Mother’s Day which was fine but by the monday two of the flowers had died. I won’t be ordering from Bunches again”

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Posted 1 year ago

“Sorry but this time I'm afraid to say they have let me down. Been ordering off them for years and ordered two bunches for Mother’s Day, one bouquet was fine the other all dried out with broken stems and not a lot of greenery, certainly not up to their usual standard. Contacted them and was just fobbed off and told to wait till the flowers bloom more and move them around the vase a bit. Comparing the one bunch to the other you could clearly see quality control in this case was not great. Unfortunately let down so will be going elsewhere in future.”

Helpful Report

Posted 1 year ago

“Mother's Day orchids did not arrive on allocated day. Customer Services not particularly helpful.”

Helpful Report

Posted 1 year ago

Bunches.co.uk is rated 4.7 based on 198,075 reviews